Process & Accountability Manager

Job Title and Information at a Glance

Process & Accountability Manager

• Location: Ipswich, United Kingdom
• Contract: Permanent, Full Time
• Hybrid (remote/on‑site)
• Occasional travel
• Requisition ID: 2363

Project Overview

Sizewell C will deliver a 3.2‑gigawatt nuclear power station to provide low‑carbon electricity for 6 million homes over the next 60 years. This project involves the Civil Works Alliance — an extended delivery enterprise with Balfour Beatty, Bouygues Travaux Publics, and Laing O’Rourke.

As a Civil Works Alliance, we bring a single delivery organisation with experience from major complex infrastructure programmes worldwide.

What the role involves

• Support the lead to design and map key processes, translating them into clear visual flows and practical guidance within the Integrated Management System
• Define and develop Integrated Management System controls, including procedures, templates and guidance rooted in operational reality
• Identify critical processes for deeper analysis, standardisation, and continuous improvement
• Produce process maps and swim lanes that make ways of working easy to understand across the alliance
• Develop concise checklists and guidance that bring complex system requirements to life in a practical, user‑friendly way
• Regularly report progress on deliverables and programme performance, highlighting achievements and areas for attention
• Support the creation and maintenance of accountability frameworks (e.g., Linear Responsibility Matrices) to clarify ownership and responsibilities across delivery sections, functions and with stakeholders
• Drive the implementation and adoption of processes and accountabilities across the CWA, ensuring these frameworks are truly embedded in daily delivery
• Lead and facilitate cross‑functional workshops, ensuring alignment across multiple teams and surfacing opportunities and challenges for improvement
• Consistently identify opportunities to refine systems and processes, ensuring best practice and a culture of continuous improvement

What we are looking for

• A BSc degree in engineering or science
• Experience working in large‑scale, complex organisations
• A broad understanding of organisational functions—Finance, Health & Safety, ESG, Project Controls, Commercial, HR, and delivery areas including Pre‑construction and Logistics
• Demonstrated experience mapping, developing and presenting controls across multiple functions
• Proven experience using RACI and similar frameworks to define clear ownership and accountability
• Senior stakeholder management capability, with strong interpersonal skills
• High proficiency in using visual management tools such as Visio to map and communicate processes
• Experience as a confident facilitator able to lead productive workshops with diverse audiences
• Formal certification in LEAN/AGILE and Change Management is highly advantageous

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