Retail Customer Advisor (Bangor, Wales) – 16 hours

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Three Retail Customer Advisor

Location: Menai Court Unit 2, Garth Road, Bangor, United Kingdom, LL57 2RG

Salary: £13.72 per hour + an on‑target bonus of 15%, paid monthly

Working Hours: 16 hours per week across 3 days, including weekend rotation

Job Description

As a Retail Customer Advisor at Three UK, you will understand and meet each customer’s unique needs, deliver exceptional service, support sales targets, and provide tailored solutions.

Key Responsibilities

• Enhance the customer journey through meaningful interactions.
• Create exceptional experiences by promoting products and services.
• Achieve personal and store KPIs through sales and performance goals.
• Provide prompt, personalized solutions for general mobile or network enquiries.

Qualifications

We welcome all, no prior product knowledge required. Key qualities include:

• Customer focused – passion for delivering excellent service.
• Team collaboration – work well within a team.
• Problem solving – proactive resolution of enquiries.

Benefits

Competitive pay and bonuses, up to 31 days annual leave plus 2 bank holidays, pension, discounts, vouchers, and learning & development opportunities.

We comply with Equality, Diversity & Inclusion, and provide reasonable adjustments during recruitment if needed.

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