Operations Manager

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant.

As an operations manager you will ensure the effective and efficient delivery of our contract in a way that is financially viable.

What You’ll Deliver

• To work in partnership with the clients to exceed operational and business expectations. Overall responsibility for management and motivation of full time staff and contractors.
• Liaise and develop relationships with the client's representatives and resident groups.
• Monitor progress of the contract to ensure the completed works are correct and to the agreed specification standard.
• Monitor quality, safety and environment and promote a safety culture within the business unit.
• Manage a team of Supervisors, Administrators and Resident Liaison Officers to ensure contractual expectations are met along with responsibility for recruitment retention, training and development of employees.

About You

• Strong management skills and the ability to motivate a team at all levels.
• Understanding of all principles within contract management.
• The ability to adapt to busy workload.
• Clean DBS.
• Full Driving License.

This list of responsibilities and requirements are not exhaustive, and some degree of flexibility is required to support the success of the department.

What We Offer

• Competitive salary and benefits package.
• 25 days’ annual leave plus bank holidays.
• Long-service awards at key milestones.
• Perkbox – discounts on coffee, cinema, travel and wellbeing.
• 1 paid volunteer day each year.
• Ongoing training, support and career progression – Axis promotes from within.

Why Axis CLC?

Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You’ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career.

Our Commitment to Inclusion

Many faces, one Axis CLC.

We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

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