Administrator

Administrator – Full Time

Permanent – Full Time

Monday to Friday, 9:00 to 17:30 with 1 hour for lunch

Salary – £24,800

We are seeking a highly organised and motivated Administrator to join our office-based team. This role requires a confident and professional approach to telephony, alongside strong general office and administrative skills. The successful candidate will demonstrate a flexible and proactive attitude, a strong work ethic, and a keen eye for detail. You will play a key role in supporting daily operations, ensuring tasks are completed accurately, efficiently, and to a high standard while maintaining excellent communication across the organisation.

Responsibilities

• Reception & Call Management – taking and directing calls with a professional approach; representing the business with a positive and professional attitude.
• Supporting the sales recruitment team with the production of CVs to a very high standard (accuracy & speed), using MS Word‑based templates.
• Creation of letters and reports using MS Office programmes.
• Collating and preparing reports via Survey Monkey.
• Creating and sending documents via DocuSign.
• Stationery Management.
• Data input support, parsing of CVs using our in‑house parsing tool / Daxtra.
• Reception cover, including greeting visitors, diary management, dealing with deliveries, vehicle management, etc.
• General office duties such as filing, scanning, processing incoming/outgoing mail.
• Preparation of business communications using Canva.

Minimum Requirements

• At least one year’s experience working in a reception or office environment.
• A typing or Word‑processing qualification / NVQ Business Administration Level 2 or equivalent.
• Experience of MS Office – in particular Word and Excel.
• Professional approach.
• Discretion in the handling of confidential information.
• Excellent telephone / communication skills.

Soft Skills

• Ability to work in a team.
• Professional email and phone etiquette.
• Commitment to completing a good job.
• Reliability and accountability.
• Customer service mindset.
• Building positive working relationships.
• Adherence to Lai V & B’s.

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