Introducing Thinkproject Platform Pioneering a new era and offering a cohesive alternative to the fragmented landscape of construction software, Thinkproject seamlessly integrates the most extensive portfolio of mature solutions with an innovative platform, providing unparalleled features, integrations, user experiences, and synergies. By combining information management expertise and in-depth knowledge of the building, infrastructure, and energy industries, Thinkproject empowers customers to efficiently deliver, operate, regenerate, and dispose of their built assets across their entire lifecycle through a Connected Data Ecosystem.
We are seeking an experienced, hands‑on Marketing Business Operations Manager (f/m/d) to own and optimize our marketing technology, reporting, and processes. Acting as the backbone of our marketing engine, you will drive automation, ensure data integrity, and deliver insights that guide strategic decisions. This role requires a self‑sufficient professional with proven expertise in MarTech ownership, analytics, and cross‑functional alignment.
Responsibilities
Marketing Technology & Automation
- Own and optimize the global MarTech stack
- Manage integrations across systems to ensure data accuracy, lead flow efficiency, and campaign scalability
- Evaluate, pilot, and implement new technologies that enhance automation, personalization, and campaign performance
- Define and enforce standards for campaign execution (forms, landing pages, tagging, tracking, compliance)
- Leverage AI & automation tools to optimize day‑to‑day marketing tasks and campaign efficiency; develop and streamline workflows, sequences, and automations to improve lead acquisition, enrichment and conversion
Data, Reporting & Analytics
- Develop and maintain dashboards and reports for marketing, sales and leadership to track performance, pipeline impact and ROI
- Ensure data integrity through regular audits, hygiene processes and governance practices
- Analyze campaign attribution and customer journeys across channels and regions; surface insights that inform strategy and budget allocation
- Present findings in a clear, business‑oriented way to stakeholders at all levels
- Establish regular reporting cadences for key stakeholders
Process & Performance Optimization
- Define, document and continuously improve lead lifecycle processes in close collaboration with Sales Operations
- Monitor and enforce follow‑up SLAs to drive accountability and transparency across Marketing and Sales
- Establish best practices for campaign setup, testing and optimization; ensure compliance with GDPR and other privacy regulations
- Identify bottlenecks, propose solutions and drive adoption of new processes across the team
Collaboration & Alignment
- Partner closely with Campaign Managers, Demand Generation and Field Marketing to enable effective regional execution
- Work with Sales Operations to align on lead routing, reporting and attribution models
- Act as a subject‑matter expert and advisor to leadership on marketing performance and technology
- Train and enable marketing team members to confidently use tools and follow best practices
Qualifications
- Bachelor’s degree in Marketing, Business, Data Analytics or related field
- 5+ years of experience in Marketing Operations within a SaaS or technology environment
- Proven expertise with Salesforce CRM and marketing automation platforms (Marketo, HubSpot); experience with analytics tools (Quip, GA4, Power BI, Looker, Tableau or similar) is a strong plus
- Demonstrated success in managing and scaling a modern MarTech stack
- Strong analytical skills with a track record of translating data into actionable insights and recommendations
- Hands‑on experience designing and enforcing operational processes, including GDPR/compliance requirements
- Excellent project management and stakeholder communication skills; able to work effectively across teams and regions
- Self‑driven, resourceful and adaptable; thrives in a fast‑paced, dynamic environment
- Fluency in English; proficiency in an additional European language is a plus
Benefits
- Lunch 'n' Learn Sessions
- Women's Network
- LGBTQIA+ Network
- Coffee Chat Roulette
- Free English Lessons
- Thinkproject Academy
- Social Events
- Volunteering Activities
- Open Forum with Leadership Team (Tp Café)
- Hybrid working
- Unlimited learning
We believe that investing in our staff is crucial to the success of our business. Join us to shape what our company becomes.
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