Operations Lead, Liverpool/Manchester

Company: World

Location: Manchester

Posted: April 28th, 2026

About The Company

World is building a real human network designed to accelerate people in the age of AI. As bots and autonomous agents reshape the internet, people, institutions, and applications need a trusted way to confirm who is a real human while preserving privacy. Our products make this possible: the Orb verifies real people, World ID proves it privately, and World App enables and distributes the new applications made possible by this technology. Together, they form a new layer for AI internet.

We're one of the fastest-growing networks in tech. More than 17 million people across 160 countries have verified with World ID, and we complete over 350,000 verifications each week. World App is already among the most used wallets globally. Developers are integrating World ID to build safer online experiences and create spaces where real people can participate, earn, and be recognized in ways AI simply can’t replicate.

World was founded in 2019 and launched globally in 2023. We are more than 400 people across hardware, software, AI, cryptography, mobile engineering, and global operations. Our teams come from OpenAI, Tesla, SpaceX, Apple, Google, Stripe, Meta, Coinbase, Palantir and MIT Media Lab. We’re backed by leading investors, including a16z, Khosla Ventures, Bain Capital Crypto, Blockchain Capital, Variant, Tiger Global, and Coinbase Ventures, as well as prominent operators and founders across fintech and AI.

World has been featured on the cover of TIME Magazine, highlighted in Fast Company’s Next 5 in Fintech, and explored in a Bloomberg deep dive. The New York Times, Bankless and TechCrunch have all recognized our progress in identity, cryptography, AI, and global-scale hardware deployment. Our leadership is also named to the Time AI 100. Learn more about the newest product launches from our Unwrapped event.

About The Team

The Market Operations team is responsible for driving the successful launch, growth, and ongoing performance of World’s operations in markets around the world. Our work sits at the intersection of strategy and execution, ensuring that World’s unique model of verifying humanness through a global network of Orb Operators is implemented effectively, sustainably, and at scale. We collaborate closely with cross‑functional teams to design and optimize operational processes, manage local partnerships, and deliver exceptional user and Operator experiences. Because every market has its own cultural, regulatory, and logistical nuances, the Market Operations team must combine analytical rigor with adaptability and deep local insight. We are known for our operational excellence, on‑the‑ground problem solving, and relentless focus on execution and impact.

About The Opportunity

As our Operations Lead in Manchester/Liverpool, you’ll play a key role in ensuring World’s operations run reliably and efficiently on the ground in one of our important UK markets. You’ll be responsible for the day‑to‑day performance of Orb locations, supporting Operators, and ensuring every site is fully operational, compliant, and delivering a high‑quality user experience.

This is a hands‑on, execution‑focused role. You will work closely with Market Operations, Logistics, and Central Operations to ensure smooth installations, fast issue resolution, and consistent operational standards across all locations.

You’ll act as the bridge between on‑the‑ground execution and central teams — ensuring sites are launch‑ready, Operators are well‑supported, and operational issues are quickly identified and resolved. Your work will directly impact uptime, reliability, and the overall quality of World’s presence in the market.

Key Responsibilities

About You

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