The role of a Service Maintenance and Repair Technician is multifaceted and impactful. You will be the friendly face who provides a first‑class service and repair work at customers’ workplace or home.
As part of our mobile mechanic team, you will attend appointments completing service inspections, breakdowns, provide on‑the‑spot repairs, and keep things running smoothly. Comprehensive training and ongoing support will help you excel in your role. If you’re passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you.
Responsibilities
- A communicator: You are our master of diagnostics and fundamental in delighting your customers. You are comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of.
- A self‑starter: You thrive working independently or within a team, driving to various locations in all weathers. No two jobs are the same and you will have the variety of appointment‑based work and breakdowns.
- A fixer/problem solver: You're excited to utilise your technical ability to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or attending an appointment, you are the solution bringer and enable your customer to get on with their day.
- More importantly you will be the friendly face of the UK’s largest motoring organisation. To our members, you are the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You will get their day moving again, forging confidence for drivers now and for the future.
Requirements
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with the right experience.
- Full category B driving licence, with 6 points or less.
- Willingness to work flexible hours, which could include evenings.
Benefits
- Start and finish on your driveway – paid from the moment you get in your van to the moment you get home.
- Van, full uniform, boots, and the best available equipment provided.
- Free breakdown cover from day one.
- 23 days holiday (increases with service).
- Up to 7% company pension contribution.
- An iconic brand that customers love with industry‑leading training.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
Here at the AA, we are committed to diversity and inclusion, a positive environment where everyone can thrive. Embracing diverse perspectives enriches the workplace and fosters innovation.
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