Are you available for a temporary assignment until September?
Our client is seeking a reliable and committed temporary staff member to support the delivery of an internal project over a 6-months fixed period as a Project Support Administrator. This is a fast-paced, process-driven role requiring accuracy, professionalism, and the ability to learn new systems quickly.
While previous experience in financial services or a call centre environment is advantageous, it is not essential as full training will be provided. The role will involve handling inbound and outbound client calls, so strong communication skills and sensitivity are key.
Key Responsibilities
- Accurately complete and manage end-to-end processes associated with the project.
- Handle incoming and outgoing client calls professionally and sensitively.
- Provide clear information to clients and gather required details accurately.
- Maintain a high level of attention to detail while adhering to strict quality and compliance standards.
- Learn and confidently navigate new systems and digital tools.
- Handle confidential client information securely and in line with compliance requirements.
- Work collaboratively with the wider project team to ensure milestones and service levels are met.
Key Skills & Experience
- High attention to detail and strong accuracy.
- Excellent verbal and written communication skills.
- Ability to follow structured processes consistently.
- Fast learner, particularly with new systems and technology.
- Strong organisational and time-management skills.
- Professional, reliable, and committed.
Preferred Experience (Desirable)
- Experience within financial services, call centres, or regulated environments.
- Experience handling customer complaints or sensitive client interactions.
- Background in operational, administrative, or process-driven roles.
Additional Information
- Monday - Friday, 9am-5pm (35-hour week)
- 6-month assignment with full availability required
- No week-on-week changes
- On-site role based in Witney
- Training provided
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