Who are we? World Travel Holdings UK was co‑founded in June 2008. We are one of the largest and fastest‑growing multi‑brand cruise distributors in the UK, based in the Lancashire town of Chorley. No matter what we are selling or servicing, our mission is todeliver a remarkable experiencethrough providing superior customer service. It’s the personalised experience we provide that keeps our customers coming back and puts us in a league of our own.
We have a good thing going on at WTH UK, with a strong sense of community and collaborative teams. We are driven and passionate, and care deeply about what we do and the goals of our business.
We value teamwork highly and expect everyone to be ready to cooperate and collaborate. We want all of our staff to continuously strive to be better, looking for ways to improve not only themselves but our processes and ways of working too. Always looking to deliver, owning our individual commitments but also working to get the best result for our team and business.
Location: Chorley, Lancashire
Hours: 40 hrs per week (Monday to Friday)
Hybrid Working: 2 x days office & 3 x days home
About the role
Reporting to Head of Product and Commercial, the role of Product Executive will liaise with cruise suppliers to deliver strong, competitive, and engaging cruise product and deals within all our marketing activity. Building unique product with obtained exclusives rates and collaborating with Sales, Marketing, and Training departments to ensure successful sales delivery is a key element of the role. You will work closely with our Supplier Relations team supporting our partner interactions and ensuring we deliver on all commercial targets.
What you will be doing
- Contribute towards weekly marketing plans in line with business focuses and cruise line promotions and campaigns.
- Deliver strong and competitive product through briefing and approving across all website and marketing channels with accuracy.
- Analyse our performance and that of our suppliers to identify and deliver on key focuses and opportunities.
- Ongoing competitor analysis to ensure we have competitive pricing and product in all activity.
- Liaise with suppliers to source cruise deals, including net rates and special offer promotions.
- Obtain weekly pricing and availability updates from the cruise lines, and update pricing on the website.
- Managing cruise line promotions within our online booking journey.
- Build new, unique and engaging fly‑cruise and cruise and stay offers.
- Own and understand cruise line campaigns, promotions and systems and co‑ordinate distribution to relevant departments to ensure appropriate knowledge and expertise.
- Proactively work with third party data suppliers to ensure accurate pricing on our data feeds.
- Collaborate with marketing and web development teams on website improvements and processes.
- Any other reasonable requested task within skill set
Skills and Experience
- Experience in a product role within the travel industry, preferably within the cruise sector
- Have a good level of geographical knowledge.
- Ability to work pro‑actively, under pressure and to tight deadlines, whilst maintaining accuracy
- A strong team player, who will influence both internally and externally.
- Ability to ‘think on your feet’.
- Lively and outgoing personality.
What we’ll give you
- 30 days annual leave (incl. bank holidays) which increases with service
- Hybrid working
- Contributory company pension scheme
- Company paid parking permit
- Discounts on cruises and holidays for you & your family
- Annual uncapped concession towards your own cruise holiday
- Discounted travel insurance
- Paid leave day for volunteer charity work or to participate in a fundraising event
- Annual attendance bonus
- Access to an employee discount platform which offers savings on everyday purchases
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