Pensions Project Manager / Implementation Lead
This role works within Implementations to ensure work is delivered in a consistent and market‑leading manner. It is a key part of ensuring ongoing work is delivered effectively for the Administration business.
The Pensions Project Manager / Implementation Lead reports to the Senior Implementations Lead and will be part of the Implementation team. The role will work closely with the Administration business, including the Admin Systems and Admin BAU teams, as well as stakeholders from across Isio and third parties. It can be based in either our Birmingham or Reading city centre office with a hybrid work style.
What does the role entail?
- Work within a team to manage Implementation projects.
- Deliver work in a consistent and efficient manner.
- Work with stakeholders to understand how processes can be utilised most effectively across the PM team.
- Play an active role in the delivery of Admin only implementations by developing an understanding of the scheme complexities and the impact on administration.
- Liaise with other team members to ensure that the delivery of solutions is consistent and effective.
- Work with the Implementation Delivery Manager / Senior Managers to develop solutions for work as required.
- Develop optimised solutions to and deliver efficient solutions to the Implementation Project Management process.
- Support the design and implementation of processes and procedures relating to the delivery of Project management across Implementations.
- Work within the wider governance framework to ensure a consistent approach and documentation of all work delivery.
- Promote a culture of continuous improvement within the Implementations project management team to develop and enhance understanding.
- Support the training and development of the Implementation project management team as well as mentoring less experienced colleagues.
- Contribute to the promotion of a positive working environment.
- Liaise with trustees, incumbent administrators and third parties.
- Liaise with the technical analyst and/or Actuarial to gain a full understanding of the scheme to deliver an end‑to‑end administration service.
- Work closely with the Admin system team and the admin BAU team to ensure a united team approach to scheme implementation.
- Manage the implementation Client Service Team / working / steering group meetings.
- Maintain Project plan, RAG status and documentation including Smartsheets and reports.
- Manage / actively participate in the handover of schemes to Admin BAU team.
- Ensure processes support Isio’s ISO27001 information security certification.
What we’re looking for
- Detailed knowledge and understanding of DB and DC pensions schemes.
- Proven record of delivering Project management across Implementations.
- Management of key stakeholders at all levels in a typical corporate environment.
- Excellent communication (verbal and written) and good interpersonal skills.
- Experience of Pensions administration / modern pensions administration systems.
- Excellent Planning & Organisational skills.
- Ability to adapt to change.
- Strong analytical skills and creative approach to getting work delivered.
- Willingness to identify and overcome barriers to delivery of work.
What you can expect in return
- A competitive salary and market‑leading bonus scheme.
Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates.
If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us hrrecruitment@ISIO.com.
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