The postholder will provide effective and efficient administrative support for Postgraduate Medical and Dental Education (PGMDE) team, supporting Hospital & Community Care training in the North Western Deanery.
You will be part of a team working closely with educators, resident doctors, the Lead Employer and other NHSE teams to ensure that key PGMDE processes and activities are carried out, in particular annual reviews of competency progression (ARCPs).
Main duties of the job
- Working to support the team functions and objectives of designated team
- To provide high quality administrative support including communicating with resident doctors and their trainers, and data analysis
- To ensure that processes are accurately followed, as outlined in regional or national Standard Operating Processes
- To ensure that policy is followed to ensure the requirements of national and regional directives are met, such as the Gold Guide
- Accurately using and updating databases and systems
- Liaising with key internal and external stakeholders in support of Postgraduate Medical and Dental Education
- Ability to be organised and proactive to meet deadlines and produce clear, concise analysis and reports
Job responsibilities
The Programme Support Administrator will provide effective and efficient administrative support to hospital & community care resident doctors and their educators, working within the Northwest of England Training Programme Management function.
The Administrator is responsible for:
- Working as part of a team to support the implementation of specific workstreams and team functions
- Supporting the delivery of a comprehensive administrative service, including secretariat for meetings
The post-holder will work closely with clinical faculty (e.g., Postgraduate Deans, Deputy Deans, Associate Deans, Heads of Schools, Training Programme Directors), University colleagues, Business Managers, local education providers, Colleges, and other external stakeholders to ensure the delivery of consistent services within Programme Management, as aligned to NHSE (NHS England) Standard Operating Procedures.
Secondments
Applicants from within the NHS will be offered on a secondment basis only; agreement should be obtained from their employer prior to submitting the application.
Qualifications
- Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Knowledge & Experience
- Significant demonstrable experience of working in an administrative/support role and maintaining systems
- Demonstrable experience in working with stakeholders and dealing with sensitive and confidential information
- Understanding of Confidentiality and Data Protection Act. Knowledge of NHS issues
- Knowledge and understanding of the NHS training pathways for doctors
- Knowledge and experience of trainee and/or educator systems such as GMC Connect, TIS and e-portfolios
Skills
- Clear communicator with excellent writing & data entry skills, use of programmes such as Outlook, Word & Excel
- Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines
Other
- Ability to travel to regional offices, venues and provider sites across the North West
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