We are looking for an ambitious, driven, and proactive Operations Manager to oversee our pizza restaurants in Balham, Battersea, potentially one more next year.
The Role
- Operational Excellence: You don't just follow SOPs; you master them. You will ensure systems and processes are followed to the letter to guarantee consistency across all sites.
- Financial Literacy: You will own the P&L for your cluster. From labor costs to COGS, you understand the numbers and how to move them.
- Scaling for Growth: With plans to scale to even more locations next year, you will be pivotal in preparing the infrastructure and talent pipeline for our 2027 expansion.
- Culture & Service: You are the face of Tony’s. You lead by example, ensuring the energy is high and the service is "New York legendary".
Requirements
- Proactive Leadership: You don't wait for problems to happen; you solve them before they arise.
- Systems Oriented: A deep understanding of how SOPs and structured processes drive a successful franchise.
- HQ Reporting: Strong communication skills to report performance and strategy back to the UK team and Global HQ.
- Experience: Proven track record in multi-site management within the F&B or hospitality sector.
- The "Tony’s" Spirit: You are high-energy, detail-oriented, and obsessed with the perfect slice.
The Package
- Competitive Salary: Competitive base salary reflecting the multi-site responsibility.
- Performance Bonus: KPI-driven bonuses based on cluster profitability and service standards.
- Share Options: We believe in partnership. Share options are available for the right candidate who demonstrates long‑term commitment and drives our London growth.
- Growth Path: Direct line to regional leadership as we continue our UK and global expansion.
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