Job Title
Online Manager
Contract
Permanent
Salary
Competitive salary
Category
Store Management
Closing Date
30 April 2026
Responsibilities
At Asda, you’ll play a vital role in the day-to-day running of our Online operation in store by keeping our team engaged, vans on the road and customers happy. You will be responsible for the online shrink agenda with structured process and data‑lead decisions and for validating picker and driver resource for the store through effective rota planning, ensuring the team drives picking accuracy to guarantee consistency on the online operation.
Qualities and Competencies
- Drive strategy into action: Planning and executing all trading activity on the shopfloor, delivering great availability standards, key metrics and KRAs through routine and processes.
- Lead with impact: Engaging and coaching your team to constantly improve routine and process while creating a culture of selling with personality, driving pick accuracy and serving our customers with heart and pride.
- Results‑focused: Drive best value offering across our online operation, CSI and react to customer feedback to create and execute effective action plans from audits.
- Talent Development: Listen with empathy, drive resilience and encourage ownership, focus and passion for the business by bringing the “Asdaness” to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up.
What you’ll bring
- Experience as Team Leader, Supervisor or Manager in a complex Online retail environment.
- Operational knowledge of Online retail environment.
- Knowledge of improving availability, picking rate, reducing waste, and managing shrink.
- Experience developing teams and managing change through leadership and building resilience.
- Strong organisational skills and great customer service.
- Flexibility to work a range of shifts, including weekends and evenings.
About the role
Apply today to find your everything at Asda.
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