Company: Heim
Location:
Posted: April 29th, 2026
Heim is recruiting for a freelance phlebotomist in Suffolk and Norfolk. You will be joining a group of existing phlebotomists, providing high-quality care to our clients and liaising with our Clinical Operations Team as required to report on activities.
Minimum Requirement: Applicants must be able to commit to at least 8 hours per week, though we especially welcome phlebotomists with broad availability to meet patient demand.
This role requires you to be able to travel and have your own car, as the vast majority of our appointments are delivered in the community (usually within the patient's home).
The role is suitable for an experienced Phlebotomist (at least 12 months full-time) who wants to work flexibly. By joining Heim, you will have access to the best tools to support you as a freelance phlebotomist and the flexibility to work at hours and schedules that suit your “work life balance”. Heim's technology will let you communicate effectively and seamlessly with patients, log task completion, manage cancellations and seek support live.
To be successful in this role, you will need to have a strong track record in providing excellent phlebotomy services for at least 12 months. Be part of the innovative service in home healthcare testing by joining Heim. You will be someone who is reliable, friendly, honest and able to maximise customer experience.
At Heim, we value our staff and will offer successful candidates:
Flexibility and competitive pay rate
Weekly pay
Regular clinical and managerial supervision and support
A programme of in-service training and exciting development opportunities
Opportunity for service development and audit
Agile working devices to support community and clinic based working
Experience:
Minimum 12 months phlebotomy experience
DBS Disclosure of convictions (enhanced, child and adult)
Insurance: Personal professional indemnity insurance (evidence required)
References: 2 referees, at least one from your recent employment
Driving License: Full driving license and access to own vehicle
Language: Fluent English (required)
Main Duties & Responsibilities
Clinical duties:
To carry out blood tests requested and booked domiciliary visits, as a lone practitioner with telephone and mobile app support.
To seek advice and support from a more senior/experienced colleague / Heim Clinical team for matters outside the sphere of responsibility, knowledge, or skills.
To ensure that domiciliary blood samples are posted or brought to the hub in time for the courier collection.
To document into the patient’s medical record of blood tests taken.
Report to the Heim Clinical team and seek advice on specific risks that are identified, e.g. unsafe environmental conditions.
To carry out your duties in accordance with company protocols and guidelines.
Requirements:
Minimum 8 hours per week, with the ability to take on additional shifts based on availability
Adhere to company policies and procedures at all times.
Be comfortable working with a digital mobile tool to coordinate job assignments and record patient notes.
Take reasonable steps to manage and promote a safe and healthy working environment.
Respect the confidentiality and privacy of patients and carers at all times.
Maintain a constant awareness of health, welfare, and safety issues affecting colleagues, patients, relatives, and self and report incidents or near-miss events to the Clinical Operations Manager.
To function as an integral part of the phlebotomy team.
Attend relevant meetings as required.
Have working knowledge and an understanding of relevant legislations/policies e.g. Equal Opportunities, Health and safety and confidentiality.
Maintain compliance with all relevant training and participate in development and appraisal.
This is not an exhaustive list of duties, and the post holder may be required to undertake any other duties as required, to meet the needs of the service, so long as they do not exceed the level of responsibility expected for this grade.