Mode Search is proud to partner with an internationally renowned luxury fashion house in the search for a Deputy Store Director for one of its most iconic London flagship boutiques.
Celebrated for its visionary design, exceptional craftsmanship and uncompromising attention to detail, this Maison continues to set the benchmark across men’s and women’s ready-to-wear, accessories and refined leather goods. With sustained global growth and strong brand momentum, this is a rare opportunity to join a high-performing leadership team within a prestigious flagship environment.
Reporting directly to the Store Director, the Deputy Store Director will play a pivotal role in driving commercial performance, elevating client experience and leading a dynamic team within a fast-paced luxury setting.
This position is ideal for an accomplished luxury retail leader seeking a significant next step within a globally recognised flagship.
The Role
- Support the Store Director in leading, inspiring and developing the sales and management teams
- Drive sales performance, ensuring the achievement of turnover targets, KPIs and payroll budgets
- Champion a strong clientelling culture, ensuring the highest level of personalised service and long-term client retention
- Identify and nurture future talent, implementing structured development and succession plans
- Partner with HR and senior retail leadership on recruitment and team planning
- Lead by example on the shop floor, maintaining strong visibility with both clients and teams
- Support the execution of in-store activations, events and brand initiatives
- Monitor commercial performance, analysing buying trends, client behaviour and profit margins, presenting insights to senior leadership
- Conduct annual performance reviews, providing clear, constructive feedback and development pathways
- Oversee stock management, inventory control and operational excellence
- Ensure seamless onboarding, training and continuous development of new hires
Requirements
- Minimum 5+ years’ experience in luxury retail management, ideally within a flagship boutique environment
- Proven track record of leading teams and driving strong commercial results
- Extensive luxury clientelling experience with the ability to build and retain high-value client relationships
- Strong analytical and commercial acumen, with the ability to interpret data and translate insights into action
- Inspirational leadership style with a collaborative and inclusive approach
- Excellent organisational and operational management skills
- Fluent English required; additional languages advantageous
- Highly presentable, brand-focused and confident representing a prestigious luxury house
Please note: due to the high volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course.
To apply, please send your CV to info@modesearch.co.uk