HUMAN RESOURCES DIRECTOR
Pay Range: $126,417.48 - $180,241.10 (DOE) plus a comprehensive benefits package.
GENERAL STATEMENT OF DUTIES
Plans, organizes and directs the operations and activities of the Human Resources Department; performs directly related work as required.
DISTINGUISHING FEATURES OF THE CLASS
The principal function of an employee in this class is to provide administrative oversight to all operations and activities of the Human Resources Department. The work is performed under the supervision and direction of the Board of Mayor and Aldermen but extensive leeway is granted for the exercise of independent judgement and initiative. Supervision is exercised over the work of all employees within the Human Resources Department, in coordination with a management team consisting of the positions of Security and Risk Coordinator, Human Resources Analyst, Compensation Manager and Benefits Manager. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with other City employees, the Board of Mayor and Aldermen, business and community groups, other public and private Human Resource organizations, State and Federal officials, representatives of the media and the public. The principal duties of this class are performed in a general office environment.
ESSENTIAL WORK
- Plans, organizes, directs and evaluates the work of Departmental staff in implementing the expressed goals, policies and directives of the Human Resources Department;
- Develops policies and procedures designed to increase the efficiency and effectiveness of Departmental operations and address equitable hiring and employment practices within the City of Manchester;
- Develops and administers the Departmental budget;
- Manages the Human Resource Department personnel in all facets of HR functions to include pay, benefits, leave administration, employee investigations, training and recruiting;
- Conducts organizational assessments and discuss changes as needed with Department Heads;
- Administers, drafts and proposes changes as necessary to City-wide employment policies and employment-related City ordinances;
- Administers provisions of union contracts and meets with union representatives as necessary; participate in union grievance process; participate in union negotiations;
- Meets regularly with benefits broker to monitor health benefits spending (as City is self-insured) and evaluate cost‑saving options; propose changes to Mayor and BMA as needed;
- Confers with Department management team to track implementation of policies and receive specific recommendations and suggestions on Departmental operations;
- Provides status reports to the Board of Mayor and Aldermen on Departmental operations, any major shift in policies or procedures and recommendations for future development;
- Provides oversight of pay and classification plan, to include proposing changes as necessary to Human Resources and Insurance Committee (HRIC) and BMA;
- Maintains a current orientation of laws, regulations and trends affecting employment and work conditions within municipalities;
- Confers with Department Heads and Departmental Managers to solicit information on personnel needs within each individual Department and serves as an in‑house consultant to advise City departments on acceptable Human Resources practices;
- Ensures fair, equitable and effective hiring procedures within the City structure;
- Oversees all aspects of personnel administration within City departments, including hiring, termination, grievance procedures and coordinating employee training;
- Oversees special HR projects to include City‑wide Classification and Compensation Study as well as transition to new HRIS system;
- Oversees ADA and EEO organization, planning and implementation City‑wide;
- Serves as the chief spokesperson for Human Resources issues within the City;
- Performs special projects for the Board of Mayor and Aldermen as requested;
- Provides guidance and demonstrations to new employees in similar positions;
- Keeps supervisors informed of work progress, issues, and potential solutions;
- Attends meetings and training to stay current on relevant practices and developments;
- Responds to citizen inquiries courteously and promptly;
- Coordinates regularly with others to enhance interdepartmental efficiency; and
- Performs additional duties as required by the classification.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
- Comprehensive knowledge of current principles, practices and operations of municipal Human Resource operations;
- Comprehensive knowledge of current principles and practices of public administration;
- Comprehensive knowledge of equal opportunity laws and related guidelines;
- Comprehensive knowledge of the Americans with Disabilities Act (ADA);
- Comprehensive knowledge of budgetary principles within a municipality;
- Ability to provide administrative direction within a municipal Department;
- Ability to supervise, train, evaluate and lead the work of others;
- Ability to communicate effectively with others, both orally and in writing, using both technical and non‑technical language;
- Ability to understand and follow oral and/or written policies, procedures and instructions;
- Ability to prepare and present accurate and reliable reports containing findings and recommendations on comprehensive employment issues;
- Ability to operate or quickly learn to operate a personal computer using standard or customized software applications appropriate to assigned tasks;
- Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;
- Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time‑sensitive deadlines;
- Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology;
- Integrity, ingenuity and inventiveness in the performance of assigned tasks.
ACCEPTABLE EXPERIENCE AND TRAINING
- Graduation from an accredited college or university with a Master’s Degree in Human Resource Management, Public Administration or a related field;
- Six or more years of experience in Human Resource Management, preferably within a municipality;
- Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.
REQUIRED SPECIAL QUALIFICATIONS
ESSENTIAL PHYSICAL ABILITIES
- Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively;
- Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to review a wide variety of written material in electronic or hardcopy form;
- Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to operate a personal computer and related equipment;
- Sufficient strength and endurance, with or without reasonable accommodation to lift, carry and move objects, through a full range of motion, up to 10 pounds occasionally, 5 pounds frequently and 2 pounds consistently;
- Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to have access to various work sites throughout the City and out of the area.
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