About Us:
The height of luxury at The Scotsman Hotel, an iconic Edinburgh landmark where historic grandeur meets contemporary sophistication within the former baronial offices of the national newspaper. We invite you to bring your talent to a world-class team dedicated to crafting unforgettable guest experiences in the heart of Scotland's vibrant capital.
Are you an established No. 2 ready for the ultimate audition? We are seeking a high-caliber Hotel Manager to lead operations at Edinburgh’s most iconic historic address. This isn't just a management role; it is a strategic appointment for a professional who is a serious contender for a future General Manager position. Your focus will be on:
- Mastering the Guest Experience: Implementing and refining bespoke service standards that anticipate needs before they are articulated, ensuring every interaction feels personal and exclusive.
- Strategic Leadership: Driving sales growth and meticulous cost control without ever compromising the "Scotsman" standard of luxury.
- Team Mentorship: Cultivating a culture of excellence by developing a high-performance team dedicated to the art of luxury hospitality.
- Operational Command: Taking full accountability for the property’s performance, maintaining a flawless presence on the floor and leading the unit with confidence in the absence of the General Manager.
The Person:
The ideal candidate will have:
- Luxury Pedigree: Proven experience in a management role within a luxury hotel or high-end service environment.
- The Personal Touch: A passion for delivering personalized service and the emotional intelligence to connect with a global, discerning clientele.
- Visionary Communication: The ability to inspire staff and engage stakeholders with clarity, charisma, and professional poise.
- Commercial Acumen: A sharp eye for business trends and the strategic mindset to balance world‑class service with robust financial performance.
- Unwavering Commitment: The flexibility to lead from the front during peak hours, including evenings and weekends, to ensure our standards never waver.
What We Offer:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Head Office Development Days.
- Refer a Friend Scheme.
The Process:
If you think this job of Deputy General Manager is the role for you then apply now and one of our friendly team will be in touch.
#J-18808-Ljbffr