MAC Stratford FSS – Assistant Store Manager

Overview

We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Responsibilities

• Support the Store Manager to lead, coach and develop our team of Sales Associates to achieve sales, customer service and operational targets.
• Provide inspirational, authentic and personalized customer service.
• Contribute to achieving store performance targets in a fast-paced retail environment.
• Support retail operations, including inventory management and cash reconciliation.
• Assist with the use of retail point-of-sale software and adherence to procedures.
• Maintain brand standards and deliver exceptional customer experiences.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

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