Overview
Senior Learning Solutions Consultant – Location: London or Cheltenham. In this role you’ll deliver learning consultancy services to meet our client’s operational and strategic learning needs, developing existing client relationships and identifying and growing new ones. You’ll design and develop innovative blended learning solutions in both technical and non-technical environments, bringing your experience to lead complex learning consultancy engagements.
Key Responsibilities
- Perform L&D consulting engagements with government client learning stakeholders, building trust, demonstrating L&D and consulting expertise and delivering on client expectations.
- Build relationships with senior stakeholders to establish trusted advisor status and develop business opportunities.
- Use consulting skillset and knowledge of proven learning methodologies to capture learning requirements and define learning outcomes to meet learning needs.
- Scope, design, develop and deliver creative, innovative and impactful learning solutions for clients.
- Develop learning assessments and evaluations to ensure programmes can be evaluated and measured aligned to organisational aims.
- Prepare bids, tenders, proposals and presentations with relevant subject matter experts, and write thought leadership or academic papers to support senior client stakeholders and contribute to knowledge management and skill-share activities.
- Manage more junior learning consultants and mentor them to enable their growth as consultants, with regular travel to work on client sites and the option to work from home when not on site.
Your Experience
- Evidence of strong consulting skills enabling you to help clients throughout the training lifecycle, from requirements elicitation and scoping to design, development and evaluation of effective learning solutions.
- Track record of establishing successful and enduring client relationships at a senior level, and the ability to be a trusted advisor to senior stakeholders and influence decision makers where appropriate.
- Experience using consulting skills and L&D expertise to generate new opportunities with clients, and ability to articulate the value of L&D to stakeholders in various contexts.
- Instructional design experience / experience of designing learning solutions.
- Confidence in tech and digital skills – comfortable using tech and talking about tech and digital skills as well as human skills.
- Ability to elicit scope, requirements and constraints from a client and define the learning objectives of a learning project.
- Ability to perform a learning needs analysis for a client across a range of disciplines and roles.
- Instructional design skills and experience of designing learning solutions for clients, including learning pathways or programmes as well as individual learning products.
- Familiarity with learning evaluation methodologies and ability to select an appropriate approach for a client based on their requirements.
- Confidence in a technical or digital environment – both using tech and advising clients about skills in a digital age.
- Ability to write formal documents to a high standard with attention to detail and audience needs.
- Ability to deliver presentations with precision and conviction while reading the room and adapting to audience engagement to ensure the message is conveyed effectively.
- Ability to mentor and develop junior consultants to support their professional and personal growth.
Please note that all applicants for this role must be willing to go through SC/DV Clearance.
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