Contracts Manager - Social Housing Maintenance Lead

Contracts Manager

About the Opportunity:

We are working with a leading property services provider delivering essential maintenance and refurbishment works across the social housing sector. With an established presence across the Midlands, the organisation supports a large and diverse client base, maintaining thousands of homes and ensuring residents live in safe, compliant, and well-maintained environments.

Position: Contracts Manager

Location: West Midlands

Salary: Up to 61,000 per annum + 5,000 car allowance + package

Contract Type: Permanent

Start date: Immediately available

The Role:

An opportunity has arisen for an experienced Contracts Manager to lead the delivery of multiple housing maintenance contracts. You will be responsible for driving operational performance, ensuring compliance, and delivering high-quality services across reactive, planned, and disrepair works.

Key Responsibilities:

• Lead the delivery of multiple repairs and maintenance contracts
• Manage operatives and subcontractors to achieve KPIs and service standards
• Build and maintain strong relationships with clients, residents, and stakeholders
• Oversee contract performance, financial outcomes, and customer satisfaction
• Ensure compliance with Health & Safety legislation and regulatory standards
• Monitor quality through site inspections and performance reviews
• Manage resources, workflow, and programming efficiently
• Oversee variations, valuations, and financial reporting
• Support commercial forecasting and profitability reviews
• Lead, mentor, and develop operational teams

About You:

• Proven experience as a Contracts Manager or Project Manager within social housing or property maintenance
• Strong technical understanding of repairs and maintenance operations
• Experience managing budgets, KPIs, and multi-disciplinary teams
• Knowledge of Health & Safety and compliance standards (IOSH/SMSTS/CSCS desirable)
• Strong leadership, organisational, and communication skill
• IT literate with experience using management and reporting systems
• Full UK driving licence and willingness to travel
• DBS

Why Apply:

This is an excellent opportunity to join a well-established organisation delivering essential services within the housing sector. The role offers long-term stability, meaningful work, and the chance to progress within a business that values professional development and internal growth.

To apply, please send across your updated CV.

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