Senior IATA NDC Support Specialist

Overview

We are looking for a dedicated and knowledgeable NDC Support Specialist to join our team. The ideal candidate will have hands-on experience and a deep understanding of IATA NDC standards, particularly related to airline inventory. This role requires expertise in various versions of IATA NDC, including 17.2, 18.1, 18.2, and 21.3.

Responsibilities

• Provide support and consultation on IATA NDC implementation across different airline inventory versions.
• Assist clients and internal teams in troubleshooting issues related to IATA NDC.
• Stay updated on the latest developments in IATA NDC and communicate relevant changes to stakeholders.
• Conduct training sessions for clients and team members on NDC capabilities and best practices.
• Develop and maintain documentation related to NDC processes and guidelines.

Requirements

• Proven hands-on experience with IATA NDC airline inventory, specifically:
• IATA NDC 17.2
• IATA NDC 18.1
• IATA NDC 18.2
• IATA NDC 21.3
• Diploma in IATA or a related field.
• Strong analytical and problem-solving skills.
• Minimum 10 years of work experience in the travel industry, including experience working with Amadeus, Galileo and Sabre
• Ability to work independently and within a team environment.

Preferred Qualifications

• Previous experience in a customer support or technical support role within the airline industry.
• Familiarity with other travel technology standards and platforms.

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