Overview
Our Financial & Professional Liability (FINPRO) division is seeking a talented individual to join their Management Liability team in the Norwich office. This is a hybrid role that requires working at least three days a week in the office.
Are you looking to manage existing client relationships while identifying new revenue opportunities? The Client Executive works within a highly skilled team that specializes in managing a portfolio of existing accounts and developing new client accounts within FINPRO.
Responsibilities
- Manage a portfolio of existing client accounts that renew annually and new business opportunities, primarily Directors’ & Officers’ (D&O) liability insurance policies. The portfolio also includes Pension Trustees Liability (PTL), Employment Practices Liability (EPL), and Commercial Crime coverage.
- Liaise directly with clients and internal producers; negotiate with insurers in the London insurance market to obtain favorable terms, present proposed terms, secure agreement, and ensure accurate policy documentation is prepared and issued promptly.
- Develop risk expertise and knowledge of industry and carriers to devise placement solutions that meet client needs.
- Support the implementation of the placement strategy to achieve growth goals and provide exceptional client service.
- Develop the go‑to‑market strategy and articulate the value of the placement function; participate in pricing of services where applicable.
- Bind coverage and be responsible for the accuracy of placement binders.
- Create and maintain relationships within own practice, insurance markets, clients, and underwriters to provide cohesive client service.
- Advise on changing insurance and risk management market conditions and inform client executives, advisors, and/or clients of major developments affecting various product coverages.
- Interface closely with client executives and client teams to support retention and new business production.
- Drive placement / technical support activities on assigned accounts, ensuring procedural compliance, reviewing data and updating renewal exhibits, and maintaining accurate placement system entries for contract execution.
- Communicate client issues or trends to management clearly and concisely and participate in solution development.
Qualifications
- Excellent communication skills – written and verbal.
- Proven organizational abilities and the ability to multi‑task.
- Attention to detail, ability to work to strict deadlines and under pressure.
- Problem‑solving mentality.
- Pride in maintaining the highest professional standards and appetite to challenge the status quo.
- Good standard of education.
- Competence in Microsoft Office.
Nice to Have
- Knowledge of Management Liability Insurance.
- A good understanding of the general principles surrounding insurance.
Benefits
- Professional development opportunities, interesting work and supportive leaders.
- Vibrant and inclusive culture with talented colleagues to create new solutions and impact clients and communities.
- Range of career opportunities, benefits and rewards to enhance well‑being.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to enable full participation in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Hybrid work: at least three days a week onsite.
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