Senior Student Experience Officer

About the role

The role holder will work as part of the Student Experience Team providing essential support in delivering a programme of student engagement and student voice activities, events and initiatives that focus on the students experience within our faculty.

The post supports projects such as student representation, coordinating student feedback opportunities, communication, and support for welcome to King's activity and other engagement opportunities. The role holder will be part of a team that seeks to continuously review and improve approaches and support mechanisms.

This is a full‑time post (35 hours per week) and you will be offered an indefinite contract.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

• Excellent organisational and time management skills, with the ability to coordinate a busy workload while prioritising effectively.
• Excellent written and verbal communication skills.
• Proactive approach with ability to work independently and flexibly, using own judgement, initiative and discretion where necessary.
• Ability to contribute effectively as part of a team, with a 'hands on' approach to working.
• Methodical and thorough approach to work with a good eye for detail.
• Strong influencing skills, ability to deal with a wide variety of people in a professional and assured manner and to build networks.
• Excellent IT skills including MS Office, databases, business systems etc.

Desirable criteria

• Experience of managing changes in procedures and processes.
• Experience of organising or managing events.
• Experience of working in a HE institution.

Equality, diversity and inclusion

At King's, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university. The Equality Act 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and also to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. We are committed to free speech and academic freedom, believing that our foundational purpose as a university is to create spaces where a range of ideas can be discussed and debated and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

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