ITSM Helpdesk Specialist — Hybrid & Incident Focus

Tesco Mobile Ltd is seeking an ITSM Skilled colleague for their OSD Helpdesk team. This role involves providing first-line technical support, managing incidents, and collaborating with various teams to enhance IT services. Candidates should have 1–3 years of experience and a strong understanding of ITIL practices, as well as excellent communication skills. The position is hybrid, allowing for flexibility in work location between offices in Manchester and Slough. Tesco promotes an inclusive culture and offers various flexible working patterns. #J-18808-Ljbffr