Company Description
Frasers Group is rethinking retail through digital innovation and unique store experiences, serving consumers worldwide with sports, premium, and luxury brands such as Sports Direct, FLANNELS, USC, Frasers and GAME.
Job Description
We are seeking a Security Operations Manager to lead and strengthen Frasers Group’s internal Security Operations Center (SOC), ensuring robust monitoring, detection, and response capabilities across our global retail, digital, cloud, and operational technology environments.
Key Responsibilities
- Lead and develop the internal SOC team, fostering a proactive, high‑performing security operations culture.
- Oversee monitoring and detection across enterprise IT, cloud, and operational technology systems, ensuring alerts and incidents are appropriately managed and escalated.
- Participate in on‑call rotations, providing guidance and response expertise during security events.
- Ensure SOC detection tools and capabilities are up‑to‑date and aligned with evolving threat landscapes.
- Collaborate with vulnerability management, incident response, and GRC teams to integrate risk‑informed security operations practices.
- Drive continuous improvement of SOC processes, playbooks, and metrics to enhance operational efficiency and threat visibility.
- Support compliance and regulatory requirements (e.g., PCI DSS), reducing the organisation’s overall risk exposure.
This role is based at least 3 days onsite a week at our Shirebrook HQ.
Qualifications
- 2+ years of experience in a similar role with technical expertise and leadership experience in a SOC environment.
- Strong knowledge of threat detection and incident response.
- Passionate about protecting enterprise and OT environments in a complex, global organisation.
- Experience with SOAR/automation.
- Strong communication skills and experience building relationships across departments.
Desirable Certifications
- CISSP (Certified Information Systems Security Professional)
- CISM (Certified Information Security Manager)
- GCIA / GCIH / GSEC or other SANS certifications related to security monitoring and incident response
- Cloud security certifications (CCSP, AWS Security Specialty, Azure Security Engineer)
Benefits
Frasers Champion – peer‑nominated scheme where winners receive double pay for a month.
Retail Reconnect – employees spend one to two days in stores or warehouses to gain insights into the business and customers.
Fearless 1200 – programme that rewards colleagues across the business for living the values and delivering impact.
Frasers Fit – fitness programme including free gym classes and discounted memberships, as well as an app offering training, nutrition and lifestyle advice.
Retail Trust – free access and support from a charity providing wellbeing helpline, counselling and financial/legal support.
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