Overview
The FP&A Controller is responsible for ensuring budgeting and forecasting for our client(s) is managed effectively and timely in accordance with client requirements.
Objective of the role
- Ensure that all client and property budgeting and forecasting services are delivered to a consistently high standard and to the service levels required by the client;
- Maintain complete and up-to-date records and financial management, including applying accounting regulations, query management, service charge management, reconciliations, capex, opex and other client specific procedures;
- Work with surveyors, clients, occupiers and other team members on the most appropriate actions to resolve queries;
- Support contractual compliance across the team, performing within the SLAs and KPIs on behalf of BNPPRE;
- Assist in continuously improving processes for market‑leading best‑practice financial management and in accordance with all relevant legislation.
Processes
- Develop, implement and continuously improve processes and procedures to ensure service delivery standards for internal and external clients are met;
- Work with internal audit and compliance to ensure that all compliance and control requirements are met;
- Participate in controls of activities.
Service Delivery
- Work with the management team to improve the efficiency, effectiveness and control of their day‑to‑day work;
- Act as the principal contact point for clients, surveyors, and other relevant parties on all aspects of accounting service delivery;
- Monitor and produce client budgets and forecasts, including for delivery to occupiers, provide commentary and analysis, build and maintain financial models and forecasts, reconciliations, service charge budgets, reconciliations, query response and maintain and collate supporting information as required;
- Ensure that services are delivered in accordance with the agreed contract;
- Attend client meetings as required and work with clients to understand their needs, interpret requirements and respond as appropriate;
- Work with team members on the structuring of accounting records and achievement of reporting goals;
- Ensure all necessary quality assurance reviews have been undertaken and signed off before issue;
- Assist in internal and external audits of financial information, procedures and controls.
Financials
- Individual and team based targets;
- Assist the Manager to manage within budget and minimise overhead spend.
Clients and Business Development
- Manage existing client relationships;
- Able to work on a broad range of projects, referring to senior colleagues or external specialists on highly unusual or technical issues;
- Specialist in one aspect of own discipline, with broad knowledge of principles and practices of related disciplines;
- Enhance BNP Paribas Real Estate’s reputation through successful delivery.
Systems and Process
- Evaluate, adapt and improve standards, techniques and procedures;
- Participate in the selection, testing and implementation of new systems features to support accounting operations and be a contributor to BNP Paribas Real Estate projects.
Person Specification
- Highly numerate with strong attention to detail and excellent verbal and written communication skills;
- Experience working within an accounting team in a property management or similar environment;
- Qualified or partly qualified in a recognised accounting qualification (CIMA, ACCA) or qualified through experience. GCSE level qualifications including Maths and English;
- Experience in bookkeeping, internal and external financial reporting, financial operations and associated processes and controls;
- Tenacious, presentable, assertive, adaptable, self‑aware and self‑motivated with excellent verbal and written communication skills and a professional manner;
- Conscientious and highly focussed, with an understanding of accounting and an appreciation of data protection issues;
- Understanding of accounting techniques, including general ledger transactions would be an advantage;
- Committed to the provision of excellent customer service and to meeting deadlines;
- Commercially astute, innovative and solutions oriented;
- Organised and methodical, able to work to tight deadlines and manage time effectively, whilst also able to manage multiple projects;
- Excellent skills in Microsoft Office products (Excel, Word, and Outlook). Experience of property management and accounting packages for managing agents (ideally Trace Tramps, or similar packages such as Yardi Propware / Voyager, Qube Horizon) would be a distinct advantage.
Benefits
- Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work;
- Financial: Pension, life assurance at 8 times basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice;
- BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
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