Title
Credit Controller
Hours
37.5 per week
Location
Office based 5 days in Grangemouth, Scotland
Salary
Dependent on skills, qualifications, and experience
Contract type
Permanent
About Us
A truly global company, INEOS comprises numerous businesses with sites in countries worldwide, including consumer brands and sports interests. Grangemouth remains a key site in the UK, home to world‑scale manufacturing plants, engineering a strong future for the site within the petrochemical sector and contributing to a sustainable, low‑carbon future.
About Our Opportunity
We are looking for a Credit Controller to join our Finance team. The role responsibilities include ensuring that balances owed by customers are collected and accounted for efficiently, minimizing risks associated with overdue accounts and ensuring effective cash management. The job involves ensuring that all payments are posted and allocated to the correct customer account accurately and timeliness each morning, proactive contacting customers for due payments, and investigating & addressing late payments.
Key Accountabilities
- Process bank statements and perform accurate cash allocation: match payments to invoices in the finance system, identify unallocated cash and determine its origin, reconcile customer accounts, and send statements.
- Monitor overdue invoices and upcoming due dates daily; contact customers proactively to ensure on‑time payments, resolve queries that delay payment, and investigate invoice disputes, pricing errors, etc.
- Communicate with account managers to support payment collection and resolve outstanding issues.
- Escalate problem accounts by highlighting high‑risk or consistently late‑paying customers.
- Produce regular reporting related to collections, overdue items, and cash‑flow metrics.
- Assist the Sales Teams with queries relating to their customers.
- Ensure that credit control policies and procedures are applied in line with business policy.
- Produce monthly reports on securitisation following the timetable set by Ineos’ bankers.
- Daily monitor sales orders and ensure that credit‑blocked orders are released in a timely manner where appropriate through the correct DOA.
About You
- Minimum HND in Business, Accounting, or a related discipline.
- Ideally three years’ experience in credit control.
- Strong attention to detail.
- Ability to work to strict deadlines and manage tight timescales with minimal supervision.
- Experience using accounting/ERP systems (e.g., SAP) is advantageous; strong Excel skills are essential.
- Proven ability to work towards defined goals and performance targets.
- Confident communicator, able to engage effectively with stakeholders at all levels up to CFO.
- Demonstrates initiative, diplomacy, and persistence.
- Collaborative team player.
What We Offer
- 34 days holiday (optional salary sacrifice to purchase up to 5 extra days).
- Benefits Platform - access to discounts on high street stores, discounted private medical insurance, travel insurance, etc.
- Employee Referral Bonus Opportunity.
- Scottish Widows contributory pension including employer contributions.
- Free on‑site gym.
- Employee assistance programme.
- Enhanced maternity leave.
- Salary sacrifice car and cycle to work scheme.
- Ongoing career development.
Equal Opportunity Employer Statement
As an equal opportunity employer, we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during application, assessment and on‑boarding stages.
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