IAM Engineer (Identity & Access Management)

This is a mid-level IAM Engineer role focused on identity operations across a hybrid Microsoft environment. You will support secure access, user lifecycle management, and continuous improvement of identity processes within a structured environment where IAM is a core security function.

What’s in it for you:

• Exposure to a mature IAM function with ownership of BAU and optimisation work
• Opportunity to develop automation skills (PowerShell, ServiceNow)
• Clear progression into more advanced IAM and security engineering roles

Responsibilities

• Support Joiner, Mover, Leaver (JML) processes in line with SLAs and security policies
• Handle ServiceNow requests including access changes and user updates
• Troubleshoot identity and access issues across systems
• Support access reviews and permissions rationalisation
• Ensure alignment with internal security policies and Zero Trust principles
• Contribute to automation of identity processes using PowerShell and ServiceNow
• Identify inefficiencies and recommend process improvements
• Act as an escalation point for 2nd Line Support and JML teams
• Collaborate with security and technical teams to provide IAM guidance

Skills / Experience

• Strong experience with Active Directory and Microsoft Entra ID (Azure AD)
• Experience administering Microsoft 365 (Exchange Online, Teams, SharePoint)
• Understanding of RBAC, Least Privilege, and Zero Trust
• Experience with ITSM tools (ServiceNow preferred)
• Ability to troubleshoot authentication and authorisation issues in hybrid environments
• Strong communication and stakeholder management skills
• Eligibility for SC Clearance (active clearance desirable)
• Exposure to enterprise-scale IAM in a security-focused environment
• Development of automation and scripting skills
• Clear progression into advanced IAM/security roles
• Work within a regulated environment (ISO27001, ITIL aligned)

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