Building the Future of Crypto
Our Krakenites are a world‑class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
The team
This role is fully remote, with a strong preference for candidates in EU timezones. The Payward Services (PWS) business unit powers Kraken's B2B and institutional product suite, serving external partners and institutional clients under contractual SLAs.
The opportunity
- Manage and support infrastructure for Payward Services, including Nomad, Kubernetes, databases, and 3rd party system integration
- Provide operational support across multiple teams, helping debug issues in staging and production environments
- Participate in incident response and post‑incident reviews to improve system resilience
- Consult with teams on performance, monitoring, and alerting best practices — with awareness of partner‑facing SLA commitments
- Build tooling, automation, and dashboards to improve observability and empower development teams
- Maintain and troubleshoot CI pipelines, ensuring reliable and fast build, test, and deployment cycles
- Collaborate with developers, QA, and product managers to streamline development and release cycles
- Support a fully distributed team operating across multiple timezones
Skills you should HODL
- 5+ years in DevOps or SRE role
- Proficiency with hybrid‑cloud infrastructure environments
- Git source version‑control and CI/CD configuration proficiency
- Deep understanding of monitoring and alerting systems, preferably Prometheus and Grafana
- Ability to debug complex distributed systems, networks, and Linux operating systems issues
- Containerization and orchestration experience (Docker, Nomad, Kubernetes a plus)
- Strong scripting skills (Bash, Python, or Go)
- Self‑starter capable of thriving independently and remotely in fast‑paced environments
Nice to haves
- Background working with distributed systems and technologies (Kafka, gRPC, Redis, etc.)
- Experience operating services with external SLAs or in a B2B/enterprise context
- Experience with benchmarking, performance tuning, and identifying system bottlenecks
- Proficiency with databases (SQL and NoSQL) and production operations experience
- Interest in lower‑level programming languages such as Rust
- Experience integrating with APIs (GitLab, Jira, Slack)
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
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