Overview
The Education Consultant is an individual contributor role within an experienced sales team of former educators, responsible for owning and growing a defined UK territory. You will build pipeline, lead consultative discovery, deliver compelling product demonstrations, and close new business for DoodleLearning and related education solutions. The ideal candidate is customer-focused, confident engaging school stakeholders, and disciplined in managing their sales activity in a CRM.
Territory & Pipeline Ownership
- Own and grow a defined UK territory by managing a pipeline of opportunities and meeting or exceeding an individual sales quota
- Follow up on marketing-generated leads and supplement pipeline through targeted prospecting and timely outreach
- Maintain accurate activity, opportunity, and forecast records in the CRM to support pipeline reviews and reporting
Consultative Selling & Demonstrations
- Use a consultative approach to diagnose customer goals, challenges, and buying intent, and recommend the right solutions
- Develop and maintain working product knowledge (features, benefits, positioning, and competitive context)
- Deliver high-quality virtual and face-to-face product demonstrations and walkthroughs tailored to school needs
Customer Relationships & Commercial Conversations
- Build and nurture strong relationships with prospective and existing customers, ensuring a positive experience with the brand
- Handle questions and objections confidently, communicating accurate information about product capabilities, pricing, and implementation approach
- Prospect into schools and trusts, qualify opportunities, and guide stakeholders through the sales process from first contact to close
Cross-functional Collaboration & Customer Handoffs
- Partner with Marketing to follow up on campaigns, nurture leads, and align messaging for a seamless customer journey
- Collaborate with School Success Advisors to support smooth onboarding and implementation for new customers
- Share customer insights to help improve sales, enablement, and product direction
Reporting, Insights & Continuous Improvement
- Track and analyse performance metrics to prioritise activity, improve conversion, and inform forecasting conversations
- Share actionable insights on customer needs and market trends, and participate in training and coaching to continuously improve product knowledge and consultative selling skills
Core Competencies For Success
- Customer Focus: Builds trust with educators and school leaders by listening actively, confirming needs, and following through to deliver a positive end-to-end experience.
- Persuades: Uses consultative questioning, clear value messaging, and appropriate handling of objections to gain commitment and move opportunities forward.
- Communicates Effectively: Tailors communication style and content to different school stakeholders, explaining product value, pricing, and implementation in a clear, confident way.
- Plans and Aligns: Prioritises territory activity, maintains accurate CRM data, and manages time to balance prospecting, demos, follow-up, and administrative work.
- Action Oriented: Takes initiative to prospect, schedule meetings, and progress deals; learns quickly from feedback and adapts approach to improve results.
Credentials And Experience
- 2+ years of relevant experience in education, consultative sales, customer success, or a related role; able to manage a pipeline and work to an individual quota
- Confidence engaging with schools and multi-stakeholder buying groups (educators, administrators, and school leadership) by phone, video, and in person
- Experience presenting and demonstrating solutions (virtual and face-to-face), with the ability to tailor messaging to customer needs
- Familiarity with EdTech and/or SaaS products; teaching or school leadership background is highly valued
- Essential: comfort using data to prioritise work. Desirable: working knowledge of CRM tools and disciplined sales hygiene (activity logging, opportunity management, forecasting)
- Legal right to work in the UK; ability to work in a hybrid model in Bath, UK
- Travel is sometimes required within the UK to support customer meetings and events as needed; excellent verbal and written English
This role is hybrid in Bath, UK. As the office is a listed building, we do not have a lift so please make us aware before interview so we can make necessary accommodations.
The hiring range for this position is between 35,000 - 39,400 GBP annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, this position is eligible for a Variable Target.
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