{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Customer Consultant”, “description”: “
Jemca are currently offering a fantastic opportunity as a Customer Consultant to join our business based out of our Lexus Edgware Road dealership. As a Customer Consultant you will look after the customer’s sales process from start to finish, ensuring that every customer’s experience of the dealership is exceptional.
£20,000 – £45,000 yearly | Apr 26, 2026
What We Need
- Talk and listen to the customer to build rapport and accurately qualify their requirements
- Demonstrate the most suitable options to the customer, encouraging them to experience the product
- Maintain contact to ensure that the customer is kept informed throughout the sales and pre‑delivery process
- Liaise with the customer to arrange a handover and to complete all paperwork for a timely registration of the vehicle
- Personally hand over the vehicle and introduce the customer to the service team to secure future business
- Understand the customer journey experience and be committed to delivering an unrivalled level of customer service
- Ensure that the Sales Process is followed in full
- Build a relationship between yourself and the service team
- Ensure opportunities for sales by other colleagues are maximised (i.e., Business Manager and Business Centre sales)
- Maximise every sales opportunity to meet personal sales and profit targets including conversions, test drives, warranty and add‑on sales
- Complete all administration required, accurately and on time
- Deliver excellent service to everyone making sure their experience is memorable
- Attend appointments booked by our Sales Enquiry Team
Your Skills
- Have previous experience as a Customer Consultant
- Proven track record in sales within a Main Dealer environment
- A full UK driving licence
- Be a self‑motivated and ambitious person who is willing to learn
- Work efficiently under pressure and towards set targets
- Deliver excellent customer service to every customer
- Have experience working within a main dealer environment
- Be sales driven and money motivated
What We Offer
- Excellent basic salary
- Realistic and uncapped OTE £50,000
- Lexus specific training
- Career progression all the way up to General Manager
- Bonus scheme based on hitting sales targets
- Additional bonus based on upselling and add‑ons
- Company car
- Fun, friendly working environment
- Market leading benefits including healthcare, pension, childcare and company lease scheme
Company: Lexus Leicester
Location: London
Job Description:
Jemca are currently offering a fantastic opportunity as a Customer Consultant to join our business based out of our Lexus Edgware Road dealership. As a Customer Consultant you will look after the customer’s sales process from start to finish, ensuring that every customer’s experience of the dealership is exceptional.
£20,000 – £45,000 yearly | Apr 26, 2026
What We Need
- Talk and listen to the customer to build rapport and accurately qualify their requirements
- Demonstrate the most suitable options to the customer, encouraging them to experience the product
- Maintain contact to ensure that the customer is kept informed throughout the sales and pre‑delivery process
- Liaise with the customer to arrange a handover and to complete all paperwork for a timely registration of the vehicle
- Personally hand over the vehicle and introduce the customer to the service team to secure future business
- Understand the customer journey experience and be committed to delivering an unrivalled level of customer service
- Ensure that the Sales Process is followed in full
- Build a relationship between yourself and the service team
- Ensure opportunities for sales by other colleagues are maximised (i.e., Business Manager and Business Centre sales)
- Maximise every sales opportunity to meet personal sales and profit targets including conversions, test drives, warranty and add‑on sales
- Complete all administration required, accurately and on time
- Deliver excellent service to everyone making sure their experience is memorable
- Attend appointments booked by our Sales Enquiry Team
Your Skills
- Have previous experience as a Customer Consultant
- Proven track record in sales within a Main Dealer environment
- A full UK driving licence
- Be a self‑motivated and ambitious person who is willing to learn
- Work efficiently under pressure and towards set targets
- Deliver excellent customer service to every customer
- Have experience working within a main dealer environment
- Be sales driven and money motivated
What We Offer
- Excellent basic salary
- Realistic and uncapped OTE £50,000
- Lexus specific training
- Career progression all the way up to General Manager
- Bonus scheme based on hitting sales targets
- Additional bonus based on upselling and add‑ons
- Company car
- Fun, friendly working environment
- Market leading benefits including healthcare, pension, childcare and company lease scheme
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Posted: April 29th, 2026