Full-time • Front of House • 45.00 Hours per week •
Searcys at 30 Euston Square, are looking for a C&B Floor Manager to work closely with the Ops management team, to deliver flawless service and exceptional food and drinks within both our large conference and banqueting operations.
Searcys C&B Floor Managers will build strong relationships with the onsite events team and client at each event understanding a brief and executing every detail with continuous quality and a human touch.
Searcys at 30 Euston Square is a Grade II* listed award‑winning events venue in a perfect central London location. From meeting and conference spaces to private dining and rooftop terraces, the venue offers an iconic setting for any occasion.
Unlike any Searcys property, we have a selection of stunning bespoke bedrooms, which mean this is a very unique venue within the Searcys estate.
Benefits
- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 38 days annual leave (dependant on job role)
- Access to everyday discounts and communication portal
- Employee assistance programme
- Meals provided on shift when working within one of our venue.
- Birthday off, to celebrate in style
- A day of to volunteer and support a charity of your choice
Job Type: Full Time, 45 hours
Hourly Rate: £15.65
Responsibilities and Qualifications
- To plan, organise and deliver a successful operation of the conferences and banquetsand other areas within the eventsdepartment with the assistance of the relevant department heads – with a more directed focus on the internal operation of the building
- To liaise with other key personal, including, events and sales department to deliver service that meets and exceeds client’s expectations.
- To brief the events team on all aspects of the business and to oversee the running of all events, workings lunches and dining.
- To meet clients on arrival making sure that the event is as they require and ensuring that any on the day changes are passed on to the relevant people where necessary.
- To train or provide training to the staff so to ensure they operate in accordance with the department’s standards including any casual labour that may be required.
- To liaise with key people in all necessary areas (kitchen, events, reception, etc…) of the business to ensure the provision of food and service is consistent and in line with menu/standards pre‑agreed.
- To monitor that all staff present themselves correctly dressed for duty and are well groomed whilst on duty.
- Minimum 1 year experience in people management
- Excellent product knowledge (food/beverage)
- Experience in running large events, dinners.
- Leads by example by always acting professional.
- Takes the initiative
- Supportive / Team player
- Excellent customer care skills
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