Office Manager

Job Details

Job Title: Office Manager

Location: Reading - Office Based

Salary: £52,000 to £58,000 DOE

Hours: Monday to Friday 08:00–17:00 (40 hrs per week - flexibility due to business needs)

Purpose of the Role

You will be responsible for nurturing new business opportunities and maintaining strong relationships with existing clients. You will ensure all enquiries and quotes are dealt with whilst efficiently processing new sales orders, dealing with customer queries and providing effective administrative support within a fast‑paced office environment.

Duties

• Prepare and issue accurate quotations for door and joinery products to construction industry buyers
• Identify and pursue new business opportunities through targeted outreach and networking
• Liaise directly with customers, site agents, and project managers to ensure clear communication and excellent service
• Oversee the smooth progression of orders from quote through to fulfilment
• Place orders with suppliers, ensuring timely delivery and cost efficiency
• Maintain accurate records and pricing using internal systems (training provided)
• Support the development of sales strategies aligned with organisational goals
• Lead, mentor, and develop the sales administration team to ensure high performance and continuous improvement
• Oversee daily office operations to ensure efficiency, accuracy, and alignment with sales objectives
• Implement and monitor sales processes, systems, and KPIs to drive productivity and performance
• Working closely with contractors, interpreting floor plans and customer specifications
• Manage office budgets, resources, and administrative functions effectively

Qualifications

You will have a strong customer service background from a similar role within the Door Manufacturing/Timber industry, and possess strong product knowledge of doors, doorsets, and joinery products, together with the ability to read and interpret floor plans and architectural drawings.

You will have experience liaising with Building Contractors and Architects to discuss specifications and requirements and be proficient in Microsoft Office (Excel & Word).

A full UK driving licence for site/client visits as and when required.

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