The opportunity
Delaware North UK is hiring a casual Concessions Team Leader to join our team at London Stadium in Stratford, East London. You will lead team members to deliver first‑class excellence in a world‑class venue, ensuring great guest experiences. We’re looking for a motivated and personable leader to elevate atmospheres and guest experiences. Join our valued team at the heart of East London sport and entertainment.
What we offer
- Competitive weekly pay
- Flexible hours, choosing part‑time shifts that suit your lifestyle
- Experience in a dynamic workplace hosting major sporting events and concerts in 2026, including West Ham United Premier League and FA Cup football, UK Athletics Meet, musical icons Metallica and Take That, and more
What will you do
- Lead, mentor, and manage a dedicated team, demonstrating exceptional customer service and handling of concerns, while training team members and supporting the development of skill and performance
- Collaborate and coordinate across departments for efficient operational flow
- Manage inventory, monitor stock levels, organise rotation, and order as necessary
- Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence
More about you
- No degree required
- Previous related experience is beneficial
- Skills in verbal and written communication, attention to detail, time management, and basic maths to accurately monitor cash and inventory
Physical requirements
- Ability to stand for duration of shift
- Comfortable handling various alcohol and certain meat products
- Availability to work throughout the summer concert season
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