Client Complaints Case Manager – Financial Services

Succession Wealth is seeking a Complaints Case Manager in Birmingham for a 12-month contract. This role involves managing client complaints and ensuring positive outcomes. The ideal candidate will have over 3 years of experience in complaints handling within a regulated environment, ideally in financial services. Key responsibilities include coordinating complaint resolutions, producing performance reports, and collaborating with internal teams. The position offers great benefits, including a strong pension scheme and 25 days of annual leave. #J-18808-Ljbffr