Job Title: Regional Commercial Manager
Location: Northwest based with travel across the North region
Salary: 60,000 - 65,000 + Car allowance
Contract: Permanent
Working hours: Typically, Monday - Friday between 8am - 5pm
Purpose of the Role
To lead and manage all commercial activities within the region, ensuring contracts are delivered profitably, risks are mitigated, and opportunities for growth are maximised. The role involves overseeing contract performance, identifying and managing commercial risks and opportunities, implementing performance improvement plans, managing the regional tendering and bid processes for both strategic and reactive tenders and bid processes, and maintaining strong client relationships to drive sustainable business growth.
Key Responsibilities
- Commercial Management - Oversee the financial performance of key regional contracts, support the operations team to achieve budget targets, manage the valuation and billing process.
- Monitor and manage contract variations, renewals, and compliance with agreed terms.
- Support the preparation of tenders and bid proposals for new business within the region, ensuring pricing strategies are competitive and aligned with company profitability goals.
- Manage the process of scoping, estimating and quoting of reactive work requirements.
- Collaborate with the central bid team to provide accurate regional data and insights.
- Client Relationship Management - act as a commercial point of contact for key clients within the region. Build strong relationships to enhance client satisfaction and retention and negotiate contract terms and resolve commercial disputes effectively.
- Financial & Risk Control - Identify and mitigate commercial risks, including contractual liabilities and payment issues. Ensure compliance with company policies, industry regulations, and health & safety standards.
- Participate in monthly reviews with operational teams and support with budget and forecasting activity, alongside providing guidance and training to operational teams on commercial awareness and contract management.
- Leadership & Collaboration - Work closely with the Managing Director and Operational Directors to align commercial strategies with service delivery and contribute to regional strategic planning and growth initiatives.
Required Experience
- Experience in a commercial management role within service-based industries (preferably landscaping, grounds maintenance, facilities management, or construction).
- Proven ability to manage multi-site contracts with annual values ranging from mid to high six figures.
- Strong understanding of contract law, service-level agreements (SLAs), and risk management principles.
- Experience in handling contract variations, renewals, and dispute resolution.
- Demonstrated success in budget preparation, cost control, and margin optimization.
- Ability to interpret financial reports and implement corrective actions to maintain profitability.
- Hands-on experience in preparing tenders, pricing strategies, and bid submissions for regional or national contracts.
- Familiarity with procurement frameworks and private sector tendering processes.
- Experience with estimating models or software
- Track record of building and maintaining long-term client relationships.
- Skilled in negotiating commercial terms and managing client expectations.
Skills & Competencies
- Strong commercial acumen with experience in contract management, tendering, and negotiation.
- Excellent analytical and financial skills, including budgeting and forecasting.
- Ability to build and maintain client relationships.
- Knowledge of landscape services industry standards and regulations.
- Effective communication and leadership skills.
- Fully proficient in the use of Microsoft Office
- Experience in the use and setup of estimating models
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