Customer Service Manager – Reading

Overview

Title: Customer Service Manager

Location: Reading / Remote

Salary: £30,000 – £35,000 per annum

A Customer Service Manager is required for one of our client to be based in Reading.

Responsibilities

• Working closely with management in the implementation of policies and procedures
• Adherence to regulatory standards and procedures
• Provide reports as required
• Dealing with customer inquiries via email and over the telephone
• Dealing with all associated administration

Requirements and Attributes

• With a proactive approach to problem solving, have a positive attitude towards things
• Be performance, achievement and results driven
• Excel, PowerPoint, word, & Microsoft project skills
• Data analysis skills
• Good online eCommerce sense

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