Resident Complaints Resolution Lead

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Company: RG Setsquare
Apply for the Resident Complaints Resolution Lead
Location: Sittingbourne
Job Description:

RG Setsquare is seeking a Complaints Resolution Lead for a 3-month role based in Sittingbourne with hybrid working options. Responsibilities include delivering excellent complaint handling in accordance with the Housing Ombudsman’s guidelines, managing customer expectations, and ensuring effective communication. The ideal candidate should have experience in customer-facing roles and be able to handle complex complaints efficiently. The role also requires strong relationship-building skills and a commitment to resolving issues promptly.#J-18808-Ljbffr…

Posted: April 29th, 2026