Service Advisor

We have a fantastic opportunity for a talented Service Advisor to join the Aftersales team at our Lloyd Jaguar Land Rover retailer based in Newcastle.

Salary: £30,000Hours: 45 hours per week

Role Responsibilities

• Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
• Advising on technical queries/issues.
• Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
• Sell customer repairs/parts etc., and finalise the invoice on completion.

Ideal Service Advisor Skills and Experience

• Motivated, with a proactive approach to customer service.
• Enjoy the challenge of influencing the success of the Service department.
• Excellent interpersonal and organisational skills and be well presented.
• Must be IT literate, and a working knowledge of Kerridge would be advantageous.
• Must hold a full UK driving license.

Company Benefits

• 33 days of annual leave, inclusive of Bank Holidays.
• Cycle to work scheme.
• Free flu jabs.
• Life Cover.
• Internal and manufacturer training.

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