Senior Shift Leader

Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - We are thrilled to have been recently crowned the 'Best Pub Employer' for 2025 at The Publican Awards!

Join us as an Senior Shift Leader and we can offer you a package of up to £16.51 per hour plus £3.00 tip jar!

Responsibilities

A Senior Shift Leader supports the management team by leading shifts, delivering exceptional guest experience, and ensuring strong operational execution. This role focuses on setting the standard on shift, supporting team development, and driving performance through effective communication, coaching, and decision‑making. The Senior Shift Leader at Hickory's Smokehouse acts as Manager on Duty when required and plays a key role in maintaining people standards, guest experience, and restaurant results.

If you are a passionate Assistant Manager or Team Leader who wants their next big step on the hospitality ladder, we want to hear from you.

Benefits

• A package of up to £16.51 per hour including Tip Jar – i.e., up to £3.00 per hour in tips.
• Excellent training & progression opportunities – through our award‑winning Hickory’s Training Academy.
• Qualification opportunities – working towards up to A‑Level & degree level equivalent.
• Birthday reward meal on us for you & your friends every year.
• Free smoking BBQ on shift – team food & drinks menu.
• Christmas Day off work – every year.
• Moments that matter – paid occasions days off (wedding day, kid’s first day at school, moving into first home & more).
• Team Player card – 25% discount for you & 5 friends in all Hickory’s, rising to 50% for loyal service.
• Wellbeing support – 24‑hour access to our wellness programme.
• Work‑life balance pledge – monitoring & managing through our Red Zone.
• A packed team social & engagement calendar and annual team party.
• Fundraising activities – to help Cash For Kids.
• Referral programme – up to £1,000 for you.

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