Maintenance Manager

We’re looking for a hands‑on, proactive Maintenance Manager to take ownership of the safety, functionality and overall upkeep of this fantastic hotel.

This is a key leadership role where you’ll ensure our property is always operating at its best, creating a safe, well‑maintained environment that allows our teams to deliver an exceptional guest experience every day.

This role reports directly to the Hotel Manager.

About the Role

You’ll be responsible for leading all aspects of maintenance across the hotel, ensuring both reactive and planned works are delivered efficiently, safely and to a high standard.

From day‑to‑day repairs to longer‑term improvements, you’ll take pride in keeping everything running smoothly behind the scenes.

Key responsibilities include:

• Managing all maintenance requirements across the hotel
• Delivering planned preventative maintenance and routine testing of rooms and equipment
• Carrying out hands‑on maintenance tasks across carpentry, plumbing, painting and decorating
• Coordinating external contractors for specialist works and major repairs
• Ensuring compliance with all safety standards, regulations and procedures
• Training team members on equipment use and maintenance procedures where required
• Responding quickly and effectively to maintenance issues and emergencies
• Driving a proactive approach to maintenance to prevent issues before they arise

Other businesses may refer to this role as Maintenance Supervisor, Facilities Manager, Property Maintenance Manager or Maintenance Engineer.

About You

You’re a practical, solutions‑focused maintenance professional who takes pride in high standards and getting things done right first time.

Calm under pressure and highly organised, you’re confident managing both planned work and unexpected issues, always keeping safety and guest experience front of mind.

We’re looking for someone who brings:

• Previous experience in a maintenance or facilities role within a similar environment
• Strong working knowledge across general trades (electrical, plumbing, carpentry, decorating)
• Understanding of health & safety regulations and compliance standards
• A proactive, hands‑on approach with the ability to prioritise effectively
• Strong attention to detail and pride in delivering high‑quality work
• The confidence to take ownership and make decisions
• The ability to build relationships with contractors and internal teams

What’s in it for you

• Career development through fully funded apprenticeships and our internal development programme.
• Discounts on hotel stays and a variety of major retailers, restaurants and days out.
• Free use of our gyms, pools, and leisure facilities.
• 24/7 access to wellbeing, financial, and legal support.
• Round the clock access to the Employee Assistance programme, offering mental health and wellbeing support, financial and legal advice.

Next steps

If you’re shortlisted, we’ll give you a quick call to learn more about you and answer your questions. Candidates who progress will then be invited to the hotel for an in‑person interview.

We review applications as they come in, so apply early to avoid missing out. We may close the role once we’ve found the right person.

At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at recruitment@kewgreenhotels.com - we’re here to support you.

Who are Kew Green Hotels?

Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands. We’re a people‑driven business that’s passionate about performance, guest experience, and creating hotels and teams that make us proud.

Learn more about who we are and what drives us at www.kewgreenhotels.com.

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