About the Role
Location: Remote – Michigan residents
As a remote Rate Verification Specialist at Morley, you’ll be at the heart of ensuring our automotive warranty reimbursements are fair and accurate. Your expertise will be vital in reviewing past retail‑parts markups and labor‑rate changes to maintain precision in our work.
This role is perfect for leveraging your background in automotive, business or accounting, especially if you're looking to work from home.
What You'll Do
- Examine and interpret invoices and numerical data submitted by dealers to confirm accurate reimbursement rates
- Ensure all applications meet the required standards and verify job cards according to the type of service repair
- Identify qualifying repairs and compute the average markup percentages for parts and effective labor rates
- Check that labor rates remain consistent with established benchmarks
- Advise clients on recommended adjustments to markups or labor rates
- Organize and coordinate work assignments while maintaining an efficient file system
- Follow a dependable and regular work schedule
- Offer timely and accurate solutions through inbound and outbound conversations (including use of the client’s application, emails and other communications as needed) while keeping a positive and upbeat attitude
Skills for Success
Required Skills
- Keen attention to detail, especially with numerical and financial calculations
- Computer proficiency (navigating online resources, using Microsoft Office)
- Excellent interpersonal skills; capable of working well both within a team and independently
- Professional demeanor and spoken / written communication skills
- Acute listening skills with attention to detail
- Strong organizational and time management skills; able to meet deadlines
- Positive self‑starter with a solid work ethic
Eligibility Requirements
- High school diploma or equivalent
- Two or more years of professional work history in automotive, business or accounting
- Demonstrated analytical, data entry and process‑oriented skills
- Demonstrated ability to successfully perform in a fast‑paced work environmentAble to work the following hours of operation:
- Monday – Friday
- 8 a.m. – 5 p.m. Eastern time / 7 a.m. – 4 p.m. Central time / 6 a.m. – 3 p.m. Mountain time / 5 a.m. – 2 p.m. Pacific time
- Must be able to stick to the schedule reliably
Nice to Have
- Associate degree
- Background in dealership service administration, service management, warranty administration or parts management
Remote Work Requirements
- Michigan resident
- Secluded and distraction‑free work environment
- Required internet setup:
- High‑speed internet delivered through a wired provider (cable or fiber)
- Computer must be physically connected to your modem / router using an Ethernet cable
- Wireless, 5G and satellite connections are not supported
The Remote Experience
Wondering what it’s like to work for Morley from home? Check out this video to get a glimpse of a remote associate’s typical day and how their home office setup helps them stay focused. (direct link to video: https://mrly.info/h4b)
Why Join Our Morley Family
At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.
Health & Wellness Benefits
- Medical and prescription coverage
- Dental and vision insurance
- Paid time off
- Associate wellness program with rewards for annual checkups
- Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
Financial Benefits
- 401(k) with match
- Flexible spending account (FSA)
- Life insurance
- Company‑paid short‑ and long‑term disability insurance
Benefits to Make Your Life Easier
- 24/7 online access to doctors through Teladoc
- 24/7 nurse help desk
- Patient advocacy with free 24/7 support for benefit questions and claims
- Guidance for family, financial and estate planning (including wills)
About Morley
Our mission is to deliver extraordinary experiences.
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world‑leading companies that partner with us.
We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.
Thank you for your interest in Morley.
Notices
- Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
- Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
- Click here to view Morley’s privacy policy: https://info.morleynet.com/morley-privacy-policy
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