Fallow Restaurants was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up the restaurants DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’.
We are seeking an experienced Restaurant Cleaning Manager to drive and maintain exceptional high standards of cleanliness and hygiene across our three Central London restaurants. This is a hands‑on cleaning role managing a small team of restaurant cleaners to ensure that all customer facing and back of house areas are cleaned and presented to the highest standards.
The successful candidate will take full ownership of front‑of‑house areas and work with senior managers to ensure consistently high cleaning standards, manage in‑house cleaners, agency cleaners and cleaning contractors. They will be highly visible on site, proactive and responsive in approach, and uncompromising in maintaining consistently high standards.
Key Responsibilities
- To ensure that all customer facing front of house and back of house staff areas are cleaned and presented to the highest standard at all times.
- Implement, monitor, and continuously improve daily, weekly, and deep‑clean checklists.
- Personally inspect sites regularly, lead in a hands‑on manner to complete cleaning tasks addressing issues immediately.
Team Management
- Recruit, train, rota and manage a small in‑house cleaning team and agency cleaners.
- Set clear expectations, provide hands‑on training, and conduct regular performance reviews.
- Oversee and manage a small internal laundry facility and external providers.
Operational Collaboration
- Work closely with senior team and heads of department.
- Support back of house operations by maintaining clean, safe, and well‑organised working environments.
- Be responsive during service periods to resolve urgent cleanliness or hygiene issues.
- Assist with any laundry, uniform or customer dry cleaning needs.
Stock, Equipment & Cost Control
- Manage all cleaning chemicals, consumables and equipment across the group.
- Ensure safe storage, correct labelling, and appropriate use of all chemicals.
- Control housekeeping costs, minimise waste, and operate within agreed budgets.
Compliance & Reporting
- Maintain accurate cleaning records, audit results, and compliance documentation.
- Identify and report maintenance issues, pest control concerns or health & safety risks.
- Support environmental and sustainability initiatives in line with company values.
Skills & Experience
- Proven experience in a management or supervisory position.
- Experience managing external cleaning contractors, agency cleaners, window cleaners, laundry services, etc.
- Ability to manage multiple sites with a hands‑on, detail‑driven approach.
- Strong written and verbal communication skills, IT literate.
Personal Attributes
- Proven experience in similar role.
- Exceptionally high standards and attention to detail.
- Hands‑on, visible, and comfortable working within busy restaurant environment.
Working Hours
- Full‑time 40 hours/5 days.
- Flexibility required to meet operational needs of the business and across multiple sites (including some weekend as business needs require).
Company Benefits
- Competitive salary.
- Career progression.
- Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses.
- Wellbeing initiatives.
- Reward and recognition schemes.
- Free welcome lunch for you and a guest.
- 50% restaurant discounts across the group.
- 25% Friends and Family discounts.
- 50% discount on company retail.
- Supplier trips, staff parties and team socials.
- Staff meal during your shift.
- Increased holiday entitlement after three years employment.
- Enhanced parental leave (after one year’s employment).
- Sabbaticals (after three years employment).
At FALLOW, we’re passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voices of those experiences and viewpoints are well‑known to be beneficial for our company and, consequently, career advancement.
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