Operations Manager – Night Shift

Operations Manager | Night Shift | London

Shift Pattern: 12:00am – 9:00am | 5 days per week

Brief Overview

• Established and growing wholesale operation supplying premium products into a diverse customer base
• Fast-paced, high-volume environment with service and quality at the core of the operation
• Significant growth plans with investment into operations, infrastructure, and systems
• Strong reputation within their market, built on quality, reliability, and customer service

Responsibilities

• Lead the end-to-end warehouse operation across goods-in, picking, packing, dispatch, and stock control
• Build, develop, and manage a high-performing operational leadership team
• Improve operational performance across service, efficiency, cost, and customer delivery metrics
• Implement structure, SOPs, and process improvements to drive consistency and accountability
• Support business growth by ensuring operational capability scales effectively

Qualifications

• Proven experience in an Operations Manager, Warehouse Manager, or Distribution leadership role
• Strong leadership background managing large teams and developing frontline managers
• Experience operating in fast-paced food, FMCG, wholesale, logistics, or distribution environments
• Strong understanding of warehouse KPIs, including OTIF/OSOTIF, labour productivity, and stock accuracy
• Commercially minded with a track record of improving operational efficiency and reducing costs

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