Programme Manager – Financial Inclusion
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Role Details & Staff Benefits
Salary: £40,000 gross per annum
Duration: Fixed-term contract until 31st March 2029 Hours: 0.8 – 1FTE (4 - 5 days per week).
Location: Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home, depending on agreed hours. There may also be additional occasional travel required for staff days and other events.
Job Description
Purpose of This Role:
This is an exciting opportunity to shape a new three-year programme focused on strengthening the financial wellbeing of people living with multiple long-term conditions. Enabled by recently announced funding from The Aviva Foundation, the role will lead the design and development of an initiative that equips link workers with the skills, confidence, and resources to address financial hardship as an integral part of their practice. The post will play a crucial role in advancing NASP’s strategic ambition to influence and embed social prescribing across local, national, and international contexts.
This new role will lead the design, delivery, and evaluation of the three-year national programme, reporting to our Strategic Lead for Healthcare Integration & Neighbourhood Health to meet the programme priorities.
The postholder will work in close partnership with key stakeholders to co-produce and lead the programme’s learning content, oversee the national training rollout, and support pilot delivery in two Primary Care Network (PCN) sites. The role will be central to capturing, synthesising, and embedding learning through peer-learning networks, wider evaluation partnerships, and ongoing engagement with our funder. This will support continuous improvement, evidence-based practice, and the successful scaling of the programme contributing to a more integrated approach to financial wellbeing through social prescribing services.
This role will sit within the Healthcare Integration Team and will work closely with colleagues across Evidence & Insights, International Social Prescribing, workforce developments and activity provider engagement.
This role requires strategic insight, programme delivery expertise, stakeholder management capabilities and an understanding of the role of social prescribing in tackling financial hardship.
Person Specification:
Essential:
- Strong programme and project management skills including the coordination of multiple workstreams
- Experience in either designing, developing and/or delivering training or learning programmes, ideally for social prescribing or health audiences
- Strong understanding of financial hardship and financial inclusion, including welfare benefits, advice models and their relationships to health inequalities
- Experience working collaboratively with a range of stakeholders, including people with lived experience.
- Excellent communication, facilitation and relationships building skills.
Desirable:
- Experience delivering national programmes end-to-end, including programme design, delivery, scaling and evaluation, with accountability for milestone, outcomes and KPIs
- Experience of working in the financial advice sector, for example for organisations like Citizens Advice
- Experience in writing funding applications and developing new donor relationships to secure new funds would be an advantage. Willingness to do so will be essential.
- Experience of monitoring policy & research and translating insight into programme learning and development
- Support or developing monitoring, evaluation and reporting processes including feedback from variety of stakeholders
- Understanding of social prescribing workforce development needs, particularly in relation to financial inclusion
Skills & Attributes:
- Commitment to improving financial wellbeing & health inequalities
- Ability to work independently with a high degree of autonomy
- Affinity with NASP’s values as defined in Our values - The National Academy for Social Prescribing | NASP
- Ability to prioritise work and be flexible in delivery
Responsibilities:
- Lead the design and delivery of the national programme, shaping its structure and delivery mechanisms, ensuring milestones, KPIs and outcomes are met
- Shape the programme’s learning model, support mechanisms and partnership approach, ensuring clarity of purpose and adaptability across various social prescribing models
- Convene and work collaboratively with link workers, VCFSE partners, health system stakeholders and people with lived experience to co-produce programme content and learning materials to support with both the design and reach of the learning materials
- Ensure training content aligns with current legislation and ongoing national updates on legislation and reforms, for e.g disability benefit changes & cost of living support
- Lead the national scaling of the learning offer, capturing insights and impacts for wider dissemination. xwzovoh
- Monitor relevant policy, research, and sector developments related to financial wellbeing, health inequalities and translate insights into programme improvements
- Build and maintain strong relationships with a wide range of key stakeholders across health, VCSE and professional networks to support both design and reach of the programme
- Convene regional communities of practice to support peer learning, reflection and knowledge exchange among practitioners and system leaders
- Engage with policymakers, national networks and others to maximise programme’s influence and reach
- Work in partnership with internal and external stakeholders to develop evaluation tools and feedback frameworks, aligned with KPI reporting requirements
- Work with NASP evidence colleagues to prepare national reports and final evaluation outputs
- Work across NASP to ensure the programme aligns with and strengths wider health integration activity
- Co-develop a long-term sustainability and hosting model for training materials aligned with NASP’s emerging SPLW support offer
- Ensure the patient voice is present across the programme, particularly when considering how the programme supports those facing inequalities
- Support and inform the development of NASPs wider workstreams and the implementation of its strategy
- Champion NASP’s role in building an integrated and effective social prescribing system and local, regional and national levels
Reporting To: Strategic Lead for Healthcare Integration & Neighbourhood Health.