Head of Customer Service Transformation & Improvement

ScottishPower is seeking a Head of Projects & Improvement in Glasgow to lead customer service transformation and continuous improvement. This pivotal leadership role requires significant experience in delivering strategic changes. The ideal candidate will shape and implement change programmes, collaborating with senior leaders to ensure effective governance and performance metrics. A competitive salary, annual bonus, and extensive benefits package are provided, supporting work-life balance and employee wellbeing. #J-18808-Ljbffr