Business Director | The O2 & Excel London
Lead the next phase of growth across two of the UK’s most iconic venues
At Levy, we don’t just operate venues, we design and deliver bespoke guest experiences. We’re looking for a Business Director to lead our partnerships across The O2 and Excel London, two of the most dynamic, high‑profile venues in the UK. This is a senior role with full accountability for strategy, commercial performance and partnership across a multi‑million‑pound food and drink portfolio operating at pace, at scale, and with real impact.
About the Role
This role is accountable for setting and delivering the strategic direction for hospitality and retail across both venues, driving commercial growth, strengthening partnerships, and elevating experience.
You will operate as the senior leader for Levy across The O2 and Excel London, leading high‑performing teams and working closely with clients and stakeholders at the highest level. This is about creating clarity of direction, challenging the status quo, and ensuring consistent delivery against ambitious commercial and operational goals.
Success in this role requires someone who can think strategically, act decisively, deliver at pace and drive commercial impact. Balancing long‑term growth with operational excellence in environments where expectations are high and the spotlight is always on.
Performance & Growth
- Driving commercial growth and long‑term value across both venues
- Identifying and unlocking new commercial opportunities across food, drink, retail and experience
- Using insight and data to continually challenge and optimise performance
Partnership
- Acting as the senior relationship lead for Levy with both venue partners
- Building trusted, forward‑looking relationships at board level
- Positioning Levy as a true strategic partner
People
- Leading and developing high‑performing leadership teams
- Creating a culture of accountability, pace and pride
- Coaching and challenging leaders to raise performance
Innovation & Delivery
- Championing innovation across food, service and guest experience
- Driving continuous improvement in operational delivery
- Ensuring both venues remain at the forefront of Levy innovation
What We’re Looking For
- Experience within large‑scale, high‑volume venues or destination businesses
- A strong track record of driving growth and performance in complex, partnership‑led environments
- Deep commercial and financial acumen with full ownership of financial outcomes
- The presence and credibility to influence at board and senior stakeholder level
- Experience leading across multiple flagship operations or major client partnerships
Why This Role
This is a rare opportunity to lead across two of the UK’s most iconic venues, within a business full of ambition and momentum, shaping strategy, driving performance and influencing partnerships.
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