Overview
The Vice President, Product Management – Product is a senior leadership role within MPMS, accountable for defining and executing product strategy and overseeing the ongoing evolution of MPMS prepaid products. As a key member of the MPMS leadership team, this role acts as the Product Head, responsible for driving product growth, enabling new customer opportunities, and ensuring disciplined product delivery across markets.
Responsibilities
- Lead the Product Management function for MPMS technology platforms, acting as the Lead of Product Managers and partnering with business stakeholders to define and evolve the product roadmap.
- Own the overall product vision across product lines, ensuring alignment with business growth targets.
- Define and execute product strategies that drive sustainable growth across existing and new customers, markets, and use cases.
- Identify, evaluate, and prioritize product enhancements and development opportunities to support short- and long-term business objectives.
- Own the commercial performance of MPMS products, including contribution to revenue growth, cost efficiency, investment prioritization, and value realization, in partnership with Finance and Commercial leadership.
- Partner with regional product leads to ensure alignment in strategy, roadmap, and emerging trends.
- Champion the customer and client voice within MPMS product decision-making, incorporating direct feedback, market insight, and client needs into roadmap prioritization and product evolution.
- Collaborate with cross-functional teams including architecture, engineering, and business analysis to ensure high-quality and timely delivery across the full Software Development Lifecycle.
- Proactively manage cross-functional dependencies and trade-offs across Technology, Operations, Risk, Legal, Compliance, and Commercial teams to ensure timely and well-governed delivery.
- Own the end-to-end process from ideation to product readiness, coordinating with product development and addressing operational, commercial, and risk considerations prior to customer delivery.
- Serve as the product subject-matter expert, supporting complex technical discussions with internal stakeholders and external clients.
- Define and map key building blocks for prioritized opportunities, including target operating models, product propositions, and implementation requirements.
- Manage the product roadmap and align with Product backlog owners, ensuring transparent prioritization and effective collaboration across stakeholders.
- Own product-level accountability for third-party and ecosystem integrations, including governance, risk assessment, and ongoing performance management.
- Define and own product success metrics and KPIs, ensuring transparent reporting of progress, risks, and outcomes to MPMS and enterprise stakeholders.
- Provide executive product leadership during major incidents, issues, or delivery challenges, ensuring clear ownership, timely decision-making, and effective stakeholder communication.
- Define and evolve the MPMS Product Management operating model and capability roadmap to support future growth.
- Lead, coach, and develop a team of experienced Product Managers and Product Owners, establishing strong delivery discipline and acting as a change agent across the MPMS product organization.
Qualifications
- Significant experience in Prepaid, or deep expertise within the payments and financial services industry.
- Proven experience leading product development initiatives, including delivery of innovative products and segment-based solutions.
- Strong understanding of the payments value chain and the key economic, regulatory, and technology drivers shaping the industry.
- Demonstrated experience delivering products and features that enhance customer and end-user experience through emerging technologies.
- Extensive experience operating within Agile / SAFe software development methodologies.
- Leadership and Ways of Working: Proven track record of leading and developing high-performing product management teams.
- Strategic mindset with the ability to evaluate second- and third-order impacts of decisions.
- Data-driven decision-maker with the ability to build compelling business cases supported by metrics and insights.
- Strong collaboration skills with the ability to influence across a complex, matrixed organization.
- Excellent communication and presentation skills across technical and business audiences.
- Personal Attributes: Proactive, adaptable, and resilient, with the ability to respond quickly to changing priorities.
- Strong organizational, time management, and project management capabilities.
- Ability to manage multiple initiatives concurrently and deliver under pressure.
- Commitment to continuous learning and professional development.
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