We are PXC, the UK’s largest provider of wholesale connectivity. Our vision is to be the UK’s #1 wholesale platform, a one-stop shop provider of connectivity, voice, cloud and security underpinned by the UK’s most robust, secure, resilient and reliable network.
Born from the combination of Virtual1 and TalkTalk’s wholesale services and national network business, we operate across our 3 core sites (Salford, London and Skopje, North Macedonia).
Our mission is clear, to be the UK’s best company to work for and best to work with. We believe this success is driven by the power of our employees. We empower our people to become true experts in their field who embody our values every day: we care; we challenge; we commit.
About The Team
The PXC IT Services department delivers secure, scalable and intelligent digital infrastructure, integrating private and public cloud capabilities that empower innovation, accelerate deliver and safeguard the future of PXC.
We are a team that delivers high quality services to the business; aligned to our values:
Secure by Design – Security is embedded into everything we do.
Operational Excellence – We take pride in doing things right the first time, and better every time.
Cloud-Thinking, Value-Focused – Our solutions are guided by business impact and user experience, maximising value, scalability and accelerating delivery.
Collaboration Without Boundaries – We enable a consistent collaboration experience for our People.
One Team – We are one team, supported by our strategic IT Partner, delivering a unified IT vision aligned with PXC’s business objectives.
Critical National Infrastructure – We provide essential services to support the UK’s Critical National Infrastructure, ensuring full compliance with UK legislation.
Resilience – Delivering highly available, cyber resilient solutions.
About the Role
As a designer, you will be driving the technical and architectural decisions and establishing the guardrails for the business across both Private Cloud and Identity Services—shaping the private cloud infrastructure estate as well as the Identity Services that span public and private cloud environments.
You will be working with the wider business to ensure we are building scalable, secure and reliable systems for our customers and working with the existing architecture, security, engineering and 3rd party teams to ensure we are following both industry and PXC best practices.
Architecture, Design & Engineering
- Create, review, and support high‑level and low‑level designs across identity and on-premise infrastructure domains.
- Design secure architectures and target‑state solutions for private cloud infrastructure, Identity & Access Management (IAM), Email services, and End User Compute (EUC) including MDM and VDI.
- Develop and promote repeatable design patterns to improve application security, resiliency, development velocity, and cost efficiency.
- Ensure all solutions embed connectivity, security, and compliance requirements from inception.
- Continuously analyse existing private cloud/on‑prem infrastructure, and identity solutions across public and private cloud against evolving security principles and best practices.
- Act as an SME for private cloud infrastructure and identity services across public and private cloud.
- Support the definition and maintenance of IAM and EUC architecture blueprints aligned with security policies and standards.
Collaboration & Stakeholder Engagement
- Work closely with Enterprise, Security, and Application Architects, as well as 3rd parties, to ensure designs meet security, connectivity, and business requirements.
- Engage with business analysts, project managers, and stakeholders to translate business needs into effective cloud and identity deployments.
- Support delivery teams with guidance, knowledge sharing, and bridging skill gaps across cloud and identity technologies.
- Drive modern engineering practices across the lifecycle, including DevSecOps, automation testing, application security, and tooling to support secure, scalable deployments.
- Evaluate technical risks and define mitigation and placement strategies for both cloud and identity solutions.
- Advise on architecture decisions that support the strategic goals of the business across infrastructure and identity domains.
What Will Make You Successful in This Role?
- 5+ years’ experience designing and delivering solutions across private cloud infrastructure and identity platforms.
- Strong experience with VMware/Hyper‑V, virtualised environments, multitenant platforms, storage, and modern private cloud technologies.
- Expertise in IAM technologies, including Microsoft Entra ID (workforce & external), SSO, MFA, federation, and identity governance frameworks (e.g., ISO 24760).
- Strong knowledge of the Microsoft 365 ecosystem, including O365 administration, Exchange/Email, Intune, SharePoint, and related governance tools (e.g., Mimecast, DMARC).
- Experience designing and transforming large‑scale infrastructure and identity services across public and private cloud.
- Strong PaaS and SaaS experience related to identity and cloud infrastructure.
- Hands‑on experience in automation, orchestration, and CI/CD, including source control and configuration management best practices.
- Experience performing discovery and assessment of infrastructure and identity portfolios to create modernisation roadmaps aligned to business and IT priorities.
- Ability to define and interpret licensing requirements, including RHEL, Microsoft, and Oracle licensing models.
- Experience with FinOps principles for optimising cloud and identity service costs.
- Demonstrated adaptability across multiple toolsets and willingness to learn new technologies and processes.
- Strong ability to work collaboratively across cross‑functional teams and with diverse stakeholders.
- Excellent written and verbal communication skills with the ability to explain complex cloud, infrastructure, and identity concepts clearly.
How we look after our employees
- Our hybrid working policy offers you flexibility to work from home as well as connecting with your colleagues in one of our accessible and collaborative office spaces
- A starting holiday allowance of 25 days* holiday and up to 10 extra days* leave via our holiday purchase scheme
- Flex30, an additional 30 hours* of leave every year for you to use how you wish
- Free private healthcare for all employees, competitive pension scheme and the opportunity to earn bonus
- Free broadband for all employees plus gifts for major life events such as marriages and births
- Flexible salary sacrifice scheme including dental, gym plus a huge range of shopping and leisure discounts so you can save even more cash
(* Days and hours are based on a full-time employee’s working pattern and leave is pro‑rated for part‑time employee)
At PXC, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.
We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.
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