Senior Partner Solutions Architect

Requirements

• The ideal candidate will combine deep API and integration expertise with strong consultative skills to design and deliver high-value solutions that accelerate partner-driven revenue and expand Remote’s ecosystem
• Understanding of API architectures, including the ability to evaluate and design integrations using REST and SOAP based on business and technical requirements
• Expertise in real time communication patterns, with the ability to determine when to use Webhooks versus WebSockets for scalable partner integrations
• Knowledge of modern authentication and authorization frameworks, including OAuth 2.0 grant types (Authorization Code, PKCE, Client Credentials, etc.) and best practices for secure API access
• Proven ability in rapid prototyping, technical troubleshooting, and leading complex integration projects from discovery to launch
• Exceptional communication and stakeholder management skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
• Experience creating high-quality technical documentation, training materials, and enablement resources
• Proficiency with modern sales and development tools, including Salesforce and generative AI platforms for accelerating content creation, code review, and analysis
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus

What the job involves

• The Senior Partner Solutions Architect is a strategic technical leader responsible for driving the successful integration of partners onto the Remote platform
• This role acts as the primary technical bridge between our products and our partners' needs, owning the technical relationship from pre-sales qualification through to post-sales implementation and scaling
• Lead the technical sales cycle for strategic partnerships, conducting discovery sessions, delivering tailored API-focused product demonstrations, and designing robust integration solutions
• Scope, plan, and lead the delivery of technical proof-of-concept (POC) projects, serving as the technical lead on partner calls and projects
• Act as the primary technical advisor for partners, helping triage critical integration issues and providing expert guidance in scoping, planning, and implementation to ensure successful adoption and long-term success
• Develop and maintain a comprehensive library of technical enablement materials, including implementation guides, best practice documents, and technical readmes for both partners and internal teams
• Create and improve scalable resources, such as the open-source "Remote API Demo" application, to enhance partner engagement and streamline the sales process
• Serve as a subject matter expert on Remote’s API and integration capabilities, providing internal training and acting as an onboarding buddy to scale the collective expertise of the Solutions Architect team
• Act as a key technical liaison between partners, sales, product, and engineering teams to ensure tight alignment on Remote Embedded product roadmaps and technical deliverables
• Translate partner and customer requirements into detailed product requirements and business requirements, identifying product gaps and advocating for enhancements based on market feedback
• Contribute to the continuous improvement of the Solutions Architect function by refining processes, introducing new tools, and providing strategic input on team growth
• Increased win rates and revenue growth from partner-driven opportunities
• High partner and customer satisfaction scores based on the quality and effectiveness of technical solutions
• Successful delivery and adoption of partner integrations
• Tangible contributions to the team's knowledge base and the scaling of the Solutions Architect function
• You'll report to: Staff Partner Solutions Architect
• Team: Sales (Partnerships & Solutions Consulting)
• Start date: As soon as possible

#J-18808-Ljbffr